Cipriana Lemus
Corpus Christi,TX
Summary
Dynamic and dedicated professional with experience at The Doctors Center - Urgent Care, excelling in HIPAA compliance and customer service. Demonstrated ability to improve team performance and manage patient care efficiently. Skilled in medical terminology and adept at fostering positive patient experiences. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Doctors Center - Urgent Care
Corpus Christi, TX
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Receptionist
The Doctors Center - Urgent Care
Corpus Christi, TX
05.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Shift Manager
Little Caesars
Corpus Christi, TX
06.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Calallen High School
Corpus Christi, TX05.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Venipuncture
- Specimen handling
Certification
RMA
phlebotomy technician
EKG technician
Timeline
Medical Assistant
The Doctors Center - Urgent Care
05.2024 - Current
Medical Receptionist
The Doctors Center - Urgent Care
05.2024 - Current
Shift Manager
Little Caesars
06.2021 - Current
High School Diploma -
Calallen High School