Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

CIRCE M.R. ELIZABETH Duchatellier

Pembroke Pines,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

20
20
years of professional experience

Work History

Associate

Wawa
Pembroke Pines, FL
10.2023 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Cashier

Associate

7 Eleven Store
Pembroke Pines, FL
09.2023 - Current
  • Arranged and stocked new merchandise following placement directions.
  • Cashier
  • Clean the store
  • Take care of delivery orders


Commercial and Institutional Relations Officer

Unibank
Port-au-Prince, Haiti
08.2011 - 12.2023
  • Support for corporate client relationships.
  • Account opening and closing
  • Management of term deposits
  • Sale of all the bank's products
  • Produce weekly reports on customers' financial situation and propose marketing strategies to improve customer loyalty.

Senior Credit Officer

Banque de l'Union Haitienne
Port-au-Prince, Haiti
09.2008 - 07.2011
  • Requested financial documents from customers.
  • Negotiated payment plans with delinquent borrowers to bring accounts up to date and avoid charge-offs.
  • Assisted in developing strategies for mitigating potential credit risks.
  • Prepared monthly reports summarizing overall performance of the loan portfolio.
  • Reviewed and analyzed credit reports, financial statements, and other relevant documents to determine the risk associated with extending credit to customers.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with others to discuss new opportunities.

Customer Service

Banque Nationale de Credit
Port-au-Prince, Haiti
05.2004 - 08.2008
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Consulted with customers to resolve service and billing issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Sell all the products and services of the bank
  • Conduct foreign exchange transactions
  • Account opening and closing

Education

Some College (No Degree) - Finance

Quisqueya University
Haiti

Skills

  • Customer Service
  • Microsoft Office
  • High-Energy Attitude
  • Product Sales
  • Customer Relations
  • Calm and Professional Under Pressure
  • Teamwork and Collaboration

Languages

French
Professional
Creole
Professional
English
Limited

Timeline

Associate

Wawa
10.2023 - Current

Associate

7 Eleven Store
09.2023 - Current

Commercial and Institutional Relations Officer

Unibank
08.2011 - 12.2023

Senior Credit Officer

Banque de l'Union Haitienne
09.2008 - 07.2011

Customer Service

Banque Nationale de Credit
05.2004 - 08.2008

Some College (No Degree) - Finance

Quisqueya University
CIRCE M.R. ELIZABETH Duchatellier