Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
20
20
years of professional experience
Work History
Associate
Wawa
Pembroke Pines, FL
10.2023 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.
Cashier
Associate
7 Eleven Store
Pembroke Pines, FL
09.2023 - Current
Arranged and stocked new merchandise following placement directions.
Cashier
Clean the store
Take care of delivery orders
Commercial and Institutional Relations Officer
Unibank
Port-au-Prince, Haiti
08.2011 - 12.2023
Support for corporate client relationships.
Account opening and closing
Management of term deposits
Sale of all the bank's products
Produce weekly reports on customers' financial situation and propose marketing strategies to improve customer loyalty.
Senior Credit Officer
Banque de l'Union Haitienne
Port-au-Prince, Haiti
09.2008 - 07.2011
Requested financial documents from customers.
Negotiated payment plans with delinquent borrowers to bring accounts up to date and avoid charge-offs.
Assisted in developing strategies for mitigating potential credit risks.
Prepared monthly reports summarizing overall performance of the loan portfolio.
Reviewed and analyzed credit reports, financial statements, and other relevant documents to determine the risk associated with extending credit to customers.
Identified needs of customers promptly and efficiently.
Completed day-to-day duties accurately and efficiently.
Collaborated with others to discuss new opportunities.
Customer Service
Banque Nationale de Credit
Port-au-Prince, Haiti
05.2004 - 08.2008
Fielded customer complaints and queries, fast-tracking for problem resolution.
Consulted with customers to resolve service and billing issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.