Summary
Overview
Work History
Education
Skills
References
Skills
References
Timeline
Generic

Cirella Mccool

McDonough,GA

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

6
6
years of professional experience

Work History

Freelance Makeup Artist

Self Employed
01.2022 - Current
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Applied makeup in accordance with clothing style.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.

In Home Nanny

Nanette Magezi
10.2023 - 10.2024
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.

HHA

Rutherford Home
03.2019 - 10.2022
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.

Education

Some College (No Degree) - High School Administration

Distinction College
Jamaica

Skills

  • Account updating
  • Positive and professional
  • Customer relationship management (CRM)
  • Customer service
  • Conflict resolution
  • Creative problem solving
  • Data entry
  • Strong work ethic
  • Patience and tact
  • Client relationship building

References

Nanette Magezi

(317) 371-9272

Skills

  • Beautician
  • Beautician

References

References available upon request.

Timeline

In Home Nanny

Nanette Magezi
10.2023 - 10.2024

Freelance Makeup Artist

Self Employed
01.2022 - Current

HHA

Rutherford Home
03.2019 - 10.2022

Some College (No Degree) - High School Administration

Distinction College

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Cirella Mccool