Aspiring dental assistant with hands-on training in radiography, sterilization, and chairside techniques. I am a recent Dental Assistant graduate and I am seeking an opportunity to gain real-world experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Frontline Specialist
Sams Club
08.2022 - 02.2024
Primarily stationed at Member Services providing top-tier customer support by addressing inquiries, resolving issues, and ensuring a positive member experience.
Assisted members with memberships, returns, and general questions, maintaining a friendly and professional demeanor.
Trained new team members on customer service best practices and Sam's Club policies.
Managed high volumes of customer transactions at the cashier, ensuring efficient and accurate checkout processes.
Demonstrated strong problem solving skills by quickly resolving member concerns, helping to retain customer satisfaction and loyalty.
Collaborated with team members and management to maintain a clean, organized, and welcoming service area.