Citlaly Oliva
Milwaukee,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Sixteenth Community Health Centers
11.2022 - Current
- Monitor and perform an average of 40 patients per day, obtain vital signs, measurements, and administer immunizations according to medical guidelines.
- Maintain clean and safe environment while ensuring all rooms are in good working order and organized for physicians.
- Respond to patient inquiries and provide information regarding treatments, medications and follow up care.
- Assist doctors during minor procedures, including setting up instruments and after care.
- Respect patient's privacy and dignity, upholding all clinic policies and HIPAA regulations.
Sr. Plasma Center Technician
BioLife Plasma Services
12.2021 - 06.2022
- Answer phones, and greet and focus on donors, while ensuring safety of donors and team.
- Screen new and repeat donors and take and record donor vital signs and finger stick results.
- Prepare donor charts, maintain accurate records, and coordinate donor compensation, using Donor Information System.
- Identify operational opportunities for continuous improvement, initiate changes to center processes, as needed, using company approved procedures.
- Work in a fast-paced, team environment; ensure a clean and professional work environment; attend team meetings; work closely with management team; and problem-solve together.
- Install, operate, maintain, and troubleshoot state-of-the-art plasmapheresis machines while ensuring the safety of our donors
- Process specimens including labeling, centrifuging, aliquoting, and preparing for transport.
Teacher Assistant
Cadence Academy Preschool
05.2021 - 12.2021
- Provided vigilant supervision for the physical safety and well-being of scholars while on campus or off-campus for school function
- Built rapport/relationships with scholars, parents, and families
- Maintained accurate and complete records, including but not limited to attendance, behavior, student achievement data, grades, progress reports, parent communication, textbooks, etc
- Helped children discover new interests by introducing them to art, music, and other potential hobbies
- Provided care for children, such as setting schedules and routines, feeding, changing diapers and cleaning rooms and toys.
Education
High school diploma -
St. Thomas More High School
Milwaukee, WI06.2019
Skills
- Customer service
- Collaborative problem solving
- Relationship Building
- Effective communication
- Scheduling
- Patient-Focused Care
- HIPAA Compliance
- Data Entry
- Medical Terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Sixteenth Community Health Centers
11.2022 - Current
Sr. Plasma Center Technician
BioLife Plasma Services
12.2021 - 06.2022
Teacher Assistant
Cadence Academy Preschool
05.2021 - 12.2021
High school diploma -
St. Thomas More High School
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