Cora Glass
Markesan,WI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Motorclothes Assistant Manager
Bull Falls Harley-Davidson
05.2021 - 05.2024
- A primary point of contact for customers, HOG chapter members, and riding academy students
- Manages motorclothes schedule and appointments
- Develops, implements, and maintains methods and organizational systems
- Prepare reports, records, edit documents, and review work done by co-workers
- Coordinated with other departments.
Server and Bartender
Big John's Shark Shack
06.2020 - 05.2021
- Memorizing menu items and recommended appetizers, meals, and drinks
- Collaborated with kitchen and bar staff for prompt order delivery and customer experience
- Implemented organizational methods to help with restocking and storage solutions
- Resolved customer issues promptly, ensuring a memorable dining experience
- Extensive knowledge of the POS System.
Education
Wildlife Education -
University of Wisconsin : Stevens Point
Steve, WI01.2018
High School Diploma - Secondary Education -
Markesan High School
Markesan, WI05.2013
Skills
- Proficient in Microsoft Office Suite (Word, Excel PowerPoint, Outlook)
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in all work
- Experience with office equipment such as printers and copiers
- Administration and Reporting
Certification
Customer Management Systems Receptionist Phone Training
Timeline
Motorclothes Assistant Manager
Bull Falls Harley-Davidson
05.2021 - 05.2024
Server and Bartender
Big John's Shark Shack
06.2020 - 05.2021
Wildlife Education -
University of Wisconsin : Stevens Point
High School Diploma - Secondary Education -
Markesan High School
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