Summary
Overview
Work History
Education
Skills
Timeline
Generic

C. Jill Vander Ploeg

Lacona,IA

Summary

Experienced Operations Manager and administration professional with 12+ years of experience in overseeing wide variety of essential functions to provide smooth-running business. Analytical in optimizing productivity, efficiency and service quality across various disciplines within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines and personnel.

Overview

18
18
years of professional experience

Work History

Operations Manager

Private Soil Sampling Company
Lacona, IA
02.2024 - Current
  • Oversee organizational process and operations to ensure productivity and quality while maximizing efficiency
  • Brought majority of existing clients and all contractors to new company

Operations & Accounting Liason Manager

Stealth Ag/Deveron
Chariton, IA
10.2019 - 01.2024

Responsible for planning, coordinating and overseeing office services and field work to achieve efficient utilization of internal resources to build long term client relationships.

  • Supervise and coordinate the daily activities and operations of contractors and employees
  • Schedule and prioritize office activities to meet operating requirements
  • Determine, plan and direct work flow
  • Analyze work flow issues and implement workable solutions
  • Perform administrative support functions such as data management creating reports, drafting correspondence and preparing basic financial accounts
  • Develop effective working relationships with clients, individual growers and labs
  • Evaluate work of contractors and employees
  • Provide necessary training, guidance and motivation to contractors and employees
  • Initiate and maintain orderly records in compliance with payroll and client invoicing
  • Primary point of contact to build and maintain strong, long-lasting customer relationships
  • Overseeing customer account management, including negotiating pricing and agreements to maximize profits

Office Manager

Rick's Soil Sampling LLC
Chariton, IA
11.2012 - 10.2019

Job responsibilities included all aspects of overseeing internal office services and customer relationships as listed above. During this time the company had five ownership changes, including the purchase by Stealth Ag in 2019, where I have remained the continuous contact for the contractors, vendors and clients.

  • Transitioned dated existing accounting procedures to Quickbooks
  • Implemented standardized methods for payroll and contractor pay checks
  • Established new EIN's for each ownership transition and filed/paid Federal and State taxed and withholding
  • Managed collection of 100,00+ acres and supervision of 20 samplers
  • Clients included: Golden Furrows/CPS, Pioneer, Heartland, Helena, MFA and Pinnacle

GPS Soil Sampling Technician

Rick's Soil Sampling LLC
Chariton, IA
10.2011 - 10.2012

Help producers predict specific fertility of fields for more efficient fertilizer application.

  • Collect representative samples
  • GPS mapping
  • Site visits and farmer/producer relations
  • Provide meticulous records for lab and office use

Rural Mail Carrier Associate

United States Postal Service
Indianola, IA
06.2011 - 10.2012

Deliver mail in all its forms to homes and businesses on a prescribed route.

  • Strong organizational skills for efficient deliveries by sorting and organizing mail and parcels
  • Excellent oral communication skills for working directly with the public
  • Professional and strong work ethic to ensure that mail is delivered on time in a friendly and courteous manner
  • Ability to perform and work well with very limited supervision

Sr. Team Account Manager

Target Commercial Interiors
Minneapolis, MN
08.2006 - 08.2009

Sales and project management professional working extensively with corporate clients, conceptualizing, selling and implementing customized effective workplace solutions.

  • Clients include: Target Corporation, 3M domestic and international, W Hotel Minneaplis - Starwood Hotels, Minnesota Twins Target Field
  • On-site supervision of FF&E production Shanghai, China
  • 2007 Sales God Achievement over $3 Million Award

Education

Bachelor of Arts - Interior Design

Iowa State University
Ames, IA

Skills

  • Customer relationship management
  • Outstanding organizational skills
  • Vendor relations
  • Personal initiative
  • Microsoft Office, Quickbooks, Summit Pro, Echelon

Timeline

Operations Manager

Private Soil Sampling Company
02.2024 - Current

Operations & Accounting Liason Manager

Stealth Ag/Deveron
10.2019 - 01.2024

Office Manager

Rick's Soil Sampling LLC
11.2012 - 10.2019

GPS Soil Sampling Technician

Rick's Soil Sampling LLC
10.2011 - 10.2012

Rural Mail Carrier Associate

United States Postal Service
06.2011 - 10.2012

Sr. Team Account Manager

Target Commercial Interiors
08.2006 - 08.2009

Bachelor of Arts - Interior Design

Iowa State University
C. Jill Vander Ploeg