Claire Benick
Boone,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Shift Manager
Chick-fil-A
Boone, NC
04.2025 - Current
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored team members on operational procedures and company standards.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Receptionist
Hazel O. Salon
Alexandria, VA
10.2023 - 06.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted with special projects assigned by management when required.
Personal Nanny
Personal Employer
Alexandria, VA
05.2023 - 08.2023
- Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Regulated children's schedules to balance rest, learning and play.
- Monitored playtime to prevent overuse of technology, television, or other influences.
Personal Nanny
Personal Employer
Fayetteville, NC
08.2021 - 05.2022
- Dropped off and picked up children from school and extracurricular commitments.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Guest Ambassador/Head of Hospitality
Chick-fil-A
Fayetteville, NC
11.2019 - 01.2022
- Greeted incoming guests and built rapport immediately in order to maximize satisfaction and revenue potential.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Bachelor of Science - Psychology
Appalachian State University
Boone, NCHigh School Diploma -
Massey Hill Classical High School
Fayetteville, NC05.2022
Skills
- Money Handling
- Clear Communication
- Team Building
- Stocking and Replenishing
- Complaint Resolution
- Problem-Solving
- Positive Attitude
- Customer Service
Timeline
Shift Manager
Chick-fil-A
04.2025 - Current
Receptionist
Hazel O. Salon
10.2023 - 06.2024
Personal Nanny
Personal Employer
05.2023 - 08.2023
Personal Nanny
Personal Employer
08.2021 - 05.2022
Guest Ambassador/Head of Hospitality
Chick-fil-A
11.2019 - 01.2022
High School Diploma -
Massey Hill Classical High School
Bachelor of Science - Psychology
Appalachian State University