Hi, I’m
Claire C. Daniels
Greenville,NC
Summary
Highly motivated and results-driven professional with a strong passion for growth and efficiency. Possessing a proven track record of fostering positive client relationships and optimizing operations in fast-paced environments. Seeking a challenging opportunity to leverage diverse skills towards achieving business objectives and contributing to the success of business operations.
Overview
2
years of professional experience
Work History
Youngs Physical Therapy & Sports Performance
Referral Coordinator
09.2023 - Current
Job overview
- Maintains records, ensuring accuracy and integrity throughout the referral process.
- Manages incoming calls regarding referrals in a professional manner, providing accurate information and guidance.
- Schedules appointments and notifies clients of the date, time, and location.
- Adheres to privacy regulations and protocols when handling confidential information.
- Verifies financial benefits via EMR software systems or external insurance institutions.
Youngs Physical Therapy & Sports Performance
Customer Service Provider
05.2022 - Current
Job overview
- Provides timely responses to client inquiries and promptly resolves any concerns.
- Manages account reconciliations while maintaining insurance regulations.
- Maintains client accounts ensuring compliance with HIPAA guidelines.
- Provides technical support and training for staff in specialized healthcare software applications.
Youngs Physical Therapy & Sports Performance
Administrative Co-Manager
02.2023 - 08.2023
Job overview
- Delegated tasks effectively, monitored output, and recognized positive contributions to maintain team efficiency.
- Conducted periodic performance reviews and developed personalized improvement plans for employees.
- Maintained optimal staffing levels based on peak business hours for efficient resource utilization.
- Managed projects to support efficient healthcare operations
ECU Physicians
Quality and Analytics Intern
01.2022 - 04.2022
Job overview
- Conducted a review of the measures and preformed chart audits for clinicians to obtain recognition for providing diabetic care.
- Completed the submission process for NCQA's Diabetic Recognition Program.
- Created a spreadsheet to validate clinic attribution measures for Managed Medicaid pediatric patients.
Education
University of North Carolina At PembrokePembroke, NC
MBA from Health Administration
05.2025
East Carolina UniversityGreenville, NC
Bachelor of Science from Health Services Management
05.2022
Pitt Community CollegeWinterville, NC
Associate of Science
05.2019
Skills
- General Business Knowledge
- Understanding of GAAP standards
- Adaptability and Flexibility
- Computer Proficiency (Specifically Microsoft Office Suite)
- Data Reporting and Analysis
- Account Reconciliation
- Staff Training
- Internal Auditing
- Client Relations
- Team Collaboration
- Process Optimization
- Multi-Line Phone Management
Timeline
Referral Coordinator
Youngs Physical Therapy & Sports Performance
09.2023 - Current
Administrative Co-Manager
Youngs Physical Therapy & Sports Performance
02.2023 - 08.2023
Customer Service Provider
Youngs Physical Therapy & Sports Performance
05.2022 - Current
Quality and Analytics Intern
ECU Physicians
01.2022 - 04.2022
University of North Carolina At Pembroke
MBA from Health Administration
East Carolina University
Bachelor of Science from Health Services Management
Pitt Community College
Associate of Science
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