Claire Dutra
Walnut Creek,CA
Summary
Skilled individual with thorough understanding of eyewear, lenses and ophthalmic products. Assesses individual customer preferences to deliver optimal solutions. Exceeds service expectations by cultivating meaningful individual relationships and passionately addressing customer concerns. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Optician
Site For Sore Eyes
07.2022 - Current
- Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Managed insurance administrative and billing from patients and providers.
Administrative Assistant/Marketing Specialist
Bay Crossings
01.2016 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
Administrative Assistant/Marketing Specialist
Petra Homes
02.2012 - 09.2016
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
AOB Certification And CPR Certified - Optical Assistant Certificate
Martinez Adult Education
Martinez, CA09.2024
GED -
Silicon Valley Adult Education
San Jose, CA02.2011
Skills
- Retail Sales
- Computer Skills
- Optical Orders
- Eyewear Brands
- Prescription Interpretation
- Optical Measurements
Timeline
Optician
Site For Sore Eyes
07.2022 - Current
Administrative Assistant/Marketing Specialist
Bay Crossings
01.2016 - Current
Administrative Assistant/Marketing Specialist
Petra Homes
02.2012 - 09.2016
AOB Certification And CPR Certified - Optical Assistant Certificate
Martinez Adult Education
GED -
Silicon Valley Adult Education
Similar Profiles
Zakariyah HussainZakariyah Hussain
Voluntary worker at Noorani Book SoreVoluntary worker at Noorani Book Sore
Rachel TimmsRachel Timms
Branch Manager at Sore Paws Veterinary ClinicBranch Manager at Sore Paws Veterinary Clinic
Logan McmahonLogan Mcmahon
Owner at Eye-Sore Junk removalOwner at Eye-Sore Junk removal
Elliot GoldsteinElliot Goldstein
Assistant Coach at Walnut Heights Otters Swim ClubAssistant Coach at Walnut Heights Otters Swim Club
Od AyushOd Ayush
Busser/food Runner at Saused Bbq and SpiritBusser/food Runner at Saused Bbq and Spirit