Claire E Friese

• Provided exceptional customer service by engaging with patrons and addressing inquiries effectively.
• Crafted high-quality espresso beverages following established recipes and company standards.
• Operated point-of-sale systems accurately, processing transactions efficiently to enhance customer experience.
• Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
• Trained new baristas on beverage preparation techniques and customer service best practices.
• Collaborated with team members to optimize workflow during peak hours, improving service speed and efficiency.
• Implemented inventory management practices to reduce waste and ensure adequate stock levels of supplies.
• Monitored equipment performance, identifying maintenance needs to minimize downtime and maintain operational readiness.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote a fun, a a positive environment.

Second year pre-med student majoring in public health and minoring in Spanish. Has a leadership role in sorority house and is a member of multiple clubs on campus.