Claire Entenmann
Midland,MI
Summary
Professional hospice care specialist skilled in patient advocacy and end-of-life support. Proven track record in building relationships with patients and families, ensuring compassionate care and emotional support. Strong focus on team collaboration, adapting to changing needs, and achieving impactful results. Expertise in care coordination, assessment, and communication fosters trust and reliability among colleagues and clients.
Overview
15
15
years of professional experience
Work History
Hospice Care Consultant
Heartland Hospice
05.2024 - Current
- Streamlined hospice admission processes, reducing wait times and increasing patient comfort during transitions.
- Facilitated smooth transitions from hospital to hospice care for patients, minimizing stress on families.
- Collaborated with community organizations to promote awareness of hospice benefits and services offered.
- Educated families on hospice services and provided emotional support throughout the entire process.
- Advised families on available financial assistance options, reducing the burden of healthcare costs during difficult times.
- Developed strong relationships with healthcare providers, increasing referral rates for hospice services.
Marketing Specialist
Asona Home Health
10.2023 - 05.2024
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
- Managed cross-functional teams to successfully execute product launches and promotional events.
- Developed strategic partnerships with key industry influencers to expand brand reach.
- Coordinated trade show participation, maximizing company exposure at industry events.
- Elevated brand reputation through the development of compelling public relations strategies and media outreach efforts.
- Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Updated social media platforms with latest news and corporate details.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Established and managed relationships with external data providers and research vendors.
Resident Care Coordinator
Nottingham Place
08.2017 - 10.2023
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages
- Reviewed medication orders for accuracy and completeness before administering medication
- Counted and recorded medication inventory routinely to maintain medication security and control
- Reordered medication to maintain adequate supply
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Monitored medication storage area to maintain medication security and control
- Identified and reported medication errors to avoid distributing wrong medication to patients
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Monitored patient responses to medication to report adverse reactions quickly
- Reviewed patient progress to document effects of any prescribed medication
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Turned and repositioned patients to prevent bedsores
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Direct Care Worker
Stonecrest
05.2017 - 08.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Administered medication as directed by physician
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Documented vitals, behaviors, and medications in client medical records.
Direct Care Worker
Plainveiw Assited Living
08.2015 - 05.2016
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Administered medication as directed by physician
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Documented vitals, behaviors, and medications in client medical records.
Direct Care Worker
Brookdale
07.2015 - 12.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Administered medication as directed by physician
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Documented vitals, behaviors, and medications in client medical records.
CNA
Tendercare
06.2010 - 09.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Arts - General
Delta College
08.2016
Skills
- Palliative care
- End-of-life planning
- Marketing and promotion
- Documentation proficiency
- Interdisciplinary collaboration
- Educational presentations
- Patient education and counseling
- Self motivation
- Interpersonal skills
- Goal setting
- Strategic planning
- Patient relations
Accomplishments
- Achieved senior hospice care consultant by meeting/exceeding targets with accuracy and efficiency.
Senior Executive Hospice Care Consultant
I achieved a promotion to senior executive by exceeding my targets to date.
Timeline
Hospice Care Consultant
Heartland Hospice
05.2024 - Current
Marketing Specialist
Asona Home Health
10.2023 - 05.2024
Resident Care Coordinator
Nottingham Place
08.2017 - 10.2023
Direct Care Worker
Stonecrest
05.2017 - 08.2017
Direct Care Worker
Plainveiw Assited Living
08.2015 - 05.2016
Direct Care Worker
Brookdale
07.2015 - 12.2015
CNA
Tendercare
06.2010 - 09.2013
Associate of Arts - General
Delta College
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