Claire Gray
Columbus
Summary
Server and Bartender who excels in enhancing guest engagement and optimizing order management in fast-paced dining environments. Expertise in beverage preparation and a deep understanding of diverse menus contribute to creating memorable customer experiences. Committed to delivering exceptional service while fostering a welcoming atmosphere that encourages repeat visits. Adept at collaborating with team members to ensure seamless operations and exceed customer expectations.
Overview
7
7
years of professional experience
Work History
Server
Bonefish Grill
09.2024 - Current
- Developed extensive menu knowledge, including wine and alcohol pairings to elevate dining experience
- Established meaningful relationships with guests to enhance dining experience and encourage future visit
- Coordinated logistics for event dinners to ensure seamless execution. Oversaw setup and breakdown of event spaces for optimal guest experience. Collaborated with team members to maintain efficient service during events.
Server/Bartender
Mimi's Cafe
09.2022 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Executed high-quality drink service, including customized drink preparation to suit individual guest tastes.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Guided numerous new servers and bartenders on achieving success in customer relations and service amid high-speed conditions.
Fast Food Service Associate
Arby's
05.2019 - 07.2022
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
Western Brown High School
Mount Orab, OH05-2020
Skills
- Beverage Preparation
- Guest Engagement
- Order Management
- Strong Memorization Capacity
- High-volume dining
- Conversant in Spanish
- Wine and liquor expertise
Timeline
Server
Bonefish Grill
09.2024 - Current
Server/Bartender
Mimi's Cafe
09.2022 - Current
Fast Food Service Associate
Arby's
05.2019 - 07.2022
High School Diploma -
Western Brown High School