Claire Griner
Jasper,FL
Summary
Results-driven professional with extensive experience in revenue collection and tax compliance. Strong skills in interpersonal communication and teamwork, contributing to streamlined processes and optimized customer payment plans, ultimately minimizing losses.
Overview
10
10
years of professional experience
Work History
Revenue Specialist 3
State of Florida
11.2021 - Current
- Participated in training sessions to improve knowledge of revenue collection.
- Responded to customer inquiries (emails, phone calls) regarding billing and payments promptly.
- Helped streamline revenue processes, enhancing overall departmental efficiency.
- Optimized tax compliance through regular review of regulations and implementing necessary changes in processes accordingly.
- Developed customized payment plans for clients experiencing financial difficulties, minimizing losses due to uncollected revenues.
- Participated in cross-functional projects aimed at enhancing operational efficiency across departments.
- Participated in month-end closing procedures for accurate financial reporting within strict deadlines.
- Knowledge in Microsoft Word, Excel, Office
Telecommunications Officer
Hamilton County Sheriffs Office
11.2019 - 05.2022
- Answered 911 calls and administration calls.
- Dispatched fire, medical and law enforcement to proper call locations.
- Provided medical help during life or death situations over the phone such as CPR.
- Used FCIC/NCIC to enter stolen guns, vehicles, articles, missing people, etc. Locate wanted/missing people. Run registered tags for law enforcement purposes.
- Entered warrant information into our systems such as CAD and FCIC/NCIC.
CNA
Family Life Care
02.2019 - 11.2019
- Provided direct patient care, including bathing, grooming, and feeding residents.
- Assisted nursing staff with medical procedures and monitoring vital signs.
- Maintained accurate patient records and documentation for care plans.
- Collaborated with interdisciplinary team to enhance patient outcomes.
- Developed strong relationships with patients to foster trust and comfort during care sessions.
- Advocated for resident needs to promote dignity and respect in care delivery.
Assistant
Sunsations
12.2015 - 03.2017
- Completed payroll for employees each week,
- Maintained a clean work environment and clean shopping area for customers.
- Received orders over the phone and in the office from customers to meet their specific needs.
- Completed any errands for my boss, such as picking up orders, delivering orders, assisting in catering events.
Education
Phlebotomy
Riveroak Technical College
Live Oak, FL03-2017
High School Diploma -
Hamilton County High School
Jasper, FL05-2016
Skills
- Microsoft Excel expertise
- Payment processing
- Tax compliance
- Interpersonal communication skills
- Account monitoring
- Account reconciliation
- Professional telephone demeanor
- Tax law
- Investigative techniques
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- VoIP technologies
- Troubleshooting and repair
- Work order completion
- Switching systems
- Vital signs monitoring
- Patient care
- HIPAA compliance
- Attention to detail
- Basic life support
- Maintaining confidentiality
- Medical terminology
Timeline
Revenue Specialist 3
State of Florida
11.2021 - Current
Telecommunications Officer
Hamilton County Sheriffs Office
11.2019 - 05.2022
CNA
Family Life Care
02.2019 - 11.2019
Assistant
Sunsations
12.2015 - 03.2017
Phlebotomy
Riveroak Technical College
High School Diploma -
Hamilton County High School