Claire Hasty
Wilmington,NC
Summary
Outgoing and professional team member with extensive experience in customer service through various restaurant positions. Proven ability to enhance guest satisfaction through effective time management and excellent attention to customers. Certified trainer for server, host, and cashier positions with a cumulative 4 years of experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Blue Marlin
05.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Experience with Doordash, Grubhub, and other online order platforms.
Host/To-Go Specialist
Pasta Fresca
08.2022 - 05.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Arts - Communication
University of North Carolina At Wilmington
Wilmington, NC05-2027
Skills
- Customer service
- Time management
- Cash handling
- Safe food handling
Certification
Certified trainer in the server, host and cashier positions.
Timeline
Server
Olive Garden
09.2024 - Current
Host
Blue Marlin
05.2024 - 08.2024
Host/To-Go Specialist
Pasta Fresca
08.2022 - 05.2023
Bachelor of Arts - Communication
University of North Carolina At Wilmington
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