Claire Helbig
Akron
Summary
Detail-oriented professional with a versatile background in hospitality and safety management. Known for strong leadership and communication skills, contributing to enhanced client satisfaction and safe operational environments.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Server
Yours Truly Restaurant
Hudson
07.2025 - Current
- Delivered attentive customer service to enhance overall guest dining experience.
- Coordinated with kitchen staff to ensure timely meal delivery, contributing to guest satisfaction.
- Maintained cleanliness of dining areas and organized table settings to support efficient dining operations.
Lifeguard Manager
LifeCenter Plus
Hudson
06.2023 - Current
- Supervised lifeguard staff, ensuring adherence to safety protocols and enhancing team performance.
- Monitored pool area for hazards, consistently enforcing safety regulations to maintain a secure environment.
- Implemented customer service initiatives, improving member experiences and fostering a welcoming atmosphere at LifeCenter Plus.
- Compiled incident reports detailing any accidents or injuries occurring within the facility in accordance with legal requirements.
Manager on Duty
LifeCenter Plus
Hudson
06.2023 - Current
- Trained staff on customer service standards and operational procedures to ensure consistent service delivery.
- Resolved member inquiries and concerns promptly to improve overall satisfaction.
- Oversaw facility maintenance and cleanliness, contributing to a welcoming environment for members.
- Conducted regular inspections of equipment and facilities for safety adherence.
Swim Instructor
LifeCenter Plus
Hudson
06.2022 - Current
- Recruited as an Adaptive Aquatics in 2023
- Developed personalized lesson plans to meet individual student needs.
- Monitored student progress and delivered tailored feedback, enhancing individual improvement and swimming proficiency.
- Enforced safety protocols during swim sessions, ensuring a secure environment for all participants.
Lifeguard
LifeCenter Plus
Hudson
06.2021 - Current
- Responded to emergencies, delivering first aid to ensure patron safety.
- Enforced pool rules, promoting a safe environment for all patrons.
- Monitored swimming areas to ensure safety and compliance with regulations.
- Conducted safety checks and maintained facility cleanliness, supporting overall safety standards.
Server
Olive Garden - Darden Restaurants
Cuyahoga Falls
01.2025 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Recommended menu items based on customer preferences and dietary needs.
- Resolved customer complaints with professionalism, fostering customer loyalty and trust.
- Collaborated with kitchen staff to ensure timely food delivery.
- Ensured cleanliness and organization of dining and service areas, contributing to positive dining experience.
Front Desk Receptionist
Ohio University Speech and Language Clinic
Athens
08.2024 - 01.2025
- Coordinated appointment scheduling for speech therapy sessions and evaluations, enhancing client access to services.
- Maintained organized client records using electronic health record systems.
- Educated clients on clinic services, procedures, and insurance options, facilitating informed decision-making.
- Maintained cleanliness and orderliness of reception area, creating a welcoming atmosphere for clients.
Server
Bob Evans Restaurant
Stow
03.2024 - 08.2024
- Delivered exceptional service to high volume of daily customers, contributing to positive dining experiences.
- Took orders from customers accurately and promptly, ensuring efficient service flow.
- Trained new servers on restaurant procedures and service standards, enhancing team readiness.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Back of House Team Member
Chipotle
Stow
03.2024 - 07.2024
- Collaborated with team members to achieve production goals during peak hours.
- Ensured timely assembly of meals to enhance customer service experience.
- Maintained cleanliness and organized kitchen and storage areas to support smooth operations.
- Followed food safety guidelines to prevent contamination and ensure compliance.
- Prepared ingredients to maintain freshness and quality for efficient food preparation.
Lifeguard
Maplewood Swim Club
Stow
05.2021 - 08.2021
- Responded promptly to emergencies and provided first aid.
- Monitored swimming areas, ensuring safety and adherence to regulations for all patrons.
- Enforced pool rules, promoting a safe and enjoyable environment for all users.
- Conducted regular safety checks and ensured facility cleanliness, enhancing patron experience.
Education
Bachelor of Science - Nursing
Kent State University
Kent, OH05-2028
High School Diploma -
Stow Munroe Falls Highschool
Stow, OH05-2024
Program Completion - Personal Training
National Academy of Sports Medicine (NASM)
Kent, OHSkills
- Customer service
- Work Ethic
- Leadership
- Food Safety
- Safety compliance
- Infection control
- Emergency response
- Health assessment
Certification
BLS, CPR, AED for Healthcare Providers
Shadowing Experience
-19 hours.
-Shadowing experience available upon request.
Letters of Recomendation
-(2) Written by an athletic trainer (available upon request).
Timeline
Server
Yours Truly Restaurant
07.2025 - Current
Server
Olive Garden - Darden Restaurants
01.2025 - 09.2025
Front Desk Receptionist
Ohio University Speech and Language Clinic
08.2024 - 01.2025
Server
Bob Evans Restaurant
03.2024 - 08.2024
Back of House Team Member
Chipotle
03.2024 - 07.2024
Lifeguard Manager
LifeCenter Plus
06.2023 - Current
Manager on Duty
LifeCenter Plus
06.2023 - Current
Swim Instructor
LifeCenter Plus
06.2022 - Current
Lifeguard
LifeCenter Plus
06.2021 - Current
Lifeguard
Maplewood Swim Club
05.2021 - 08.2021
Bachelor of Science - Nursing
Kent State University
High School Diploma -
Stow Munroe Falls Highschool
Program Completion - Personal Training
National Academy of Sports Medicine (NASM)