Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Claire Holt

Euless,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Is all about honesty, open to learning, and diligence.

Overview

3
3
years of professional experience

Work History

Service Supervisor

Albertsons
07.2023 - Current
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Monitored front areas so that questions could be promptly addressed.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions
  • Coordinated resources effectively between multiple projects or tasks, ensuring deadlines were met consistently without sacrificing quality standards.
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered constant flow of customer calls with minimal wait times.

Pet Sitter

Yappy Pet Sitting
03.2022 - 05.2023
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Helped treat animal skin and eyes with ointments and other medications.
  • Supported optimal animal health and comfort with frequent bedding changes.
  • Administered parasite preventive, vitamins and supplements, and treatments for acute conditions.
  • Supported newborn animals with heat, safety and clean bedding to promote optimal growth and health.
  • Followed specific food and water schedules for different animal species.
  • Followed pet care instructions for dietary needs and medication regimens.

Sales Floor Team Member

Build-A-Bear
03.2021 - 09.2021
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Alerted customers to upcoming sales events and promotions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Arts - General Education

Tarrant County College District
Bedford, TX
05.2024

High School Diploma -

Gracewood Academy
Bedford, TX
05.2021

Skills

  • Telephone Management
  • Product Knowledge
  • Customer Transactions
  • Restocking
  • Facility Cleaning
  • Safety Understanding
  • Attention to Detail
  • Technical knowledge
  • Management experience
  • Complaint Handling
  • Documentation
  • POS systems expert
  • Hospitality and Accommodation
  • Guest Satisfaction
  • Maintaining Clean Work Areas

Hobbies

I am an artist at my core, I love jewelry making, drawing, painting, collaging, and decorating. I am an avid activist and love to be engaged with my community and beyond. My academic interests include human development, family science, psychology, and philosophy. I am a pet-parent of a bobtail orange/white cat named Jasper. I love to go outside and breathe in what the world has to offer every day.

Timeline

Service Supervisor

Albertsons
07.2023 - Current

Pet Sitter

Yappy Pet Sitting
03.2022 - 05.2023

Sales Floor Team Member

Build-A-Bear
03.2021 - 09.2021

Associate of Arts - General Education

Tarrant County College District

High School Diploma -

Gracewood Academy

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Claire Holt