CLAIRE Houx-Schaeffer
Magna,UTAH
Summary
Experienced self-starter and researcher with a strong background in freight-related services, eager to apply my problem-solving and exceptional customer service abilities to enhance the success of a dynamic organization.
Highly skilled coaching professional with proven track record in leading teams to success. Strong focus on team collaboration, strategic planning, and achieving results. Adept at adapting to changing needs and fostering positive, goal-oriented environment. Known for effective communication, leadership, and mentorship abilities.
Experienced with team leadership and strategic planning, driving performance and growth. Utilizes effective communication and motivational techniques to inspire athletes and staff. Track record of building cohesive teams and implementing training programs that deliver results.
Knowledgeable [Desired Position] with solid track record in leading teams to success. Demonstrated ability to develop effective strategies and enhance player performance, fostering culture of excellence and accountability. Proven skills in communication and leadership enable building strong, cohesive teams.
Committed Head Coach adept in strategy development and implementation. Accustomed to studying and evaluating team and competition data, including video and statistics, to further drive improvements and success. Driven to bring value to organizational team through hard work and dedication.
Overview
22
22
years of professional experience
Work History
Head Coach
Various Ice Hockey Teams
- Designed and implemented tailored training programs to elevate athletes' skills and overall performance.
- Provided expert guidance to players in refining both individual and team strategies, leading to substantial player development.
- Emphasized fostering a positive and motivating team atmosphere to elevate morale and camaraderie.
- Conducted targeted skill-building drills with a focus on fundamental techniques and strategic gameplay.
Operations Supervisor
FedEX
Magna, UT
08.2025 - Current
- Supervised daily operations to ensure efficient package handling and timely deliveries.
- Trained and mentored team members on safety protocols and operational best practices.
- Implemented process improvements to enhance workflow efficiency and reduce operational downtime.
- Coordinated with cross-functional teams to optimize logistics and inventory management systems.
Trainer of Package Handlers
Fed Ex
Magna, UT
09.2024 - 08.2025
- Scanning freight to correct Bay.
- Time management and organization of loading.
- Loading freight on to trailer.
- Handling Hazmat and large items.
Package Handler
FedEx
Salt Lake City, UT
07.2024 - 09.2024
- Loaded and unloaded packages efficiently while adhering to safety protocols.
- Operated material handling equipment to facilitate smooth package movement.
- Sorted packages accurately based on destination and delivery priority.
- Collaborated with team members to maintain workflow efficiency during peak periods.
Revenue Specialist
Yellow
Overland Park, KS
11.2018 - 12.2023
- Implemented logistic corrections to shipments.
- Reviewed and corrected billing issues.
- Conducted rating and changed paying parties as necessary.
- Provided exceptional customer service to clients.
- Analyzed revenue data to identify trends and optimize pricing strategies.
Application Tech
True Green
Tualatin, CA
05.2017 - 11.2018
- Performed treatments for lawns, trees, and insects.
- Maintained licensing for applying pesticides and fertilizers.
- Managed OSD (Other Service Drivers) responsibilities.
- Assisted in implementing new application features based on user feedback.
- Conducted routine maintenance to ensure system reliability and efficiency.
- Collaborated with team members to enhance application functionality and user experience.
OSD
Mountain Valley Express
Sacramento, CA
06.2013 - 03.2017
- Researched overages, shortages, and damages.
- Resolved and documented freight location issues.
- Scheduled appointments via phone, email, and web requests.
- Delivered top-notch customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
BAKERY
Rays
Cloverdale, CA
10.2011 - 10.2012
- Brand Team Member
Target
Yuba City, CA
08.2010 - 08.2011
Unit Clerk
Oroville Hospital
Oroville, CA
08.2006 - 08.2011
Owner
North Valley Equipment Repair
Oroville, CA
07.2004 - 08.2011
Education
Associate of Arts (A.A) - Ag Business
Santa Rosa Junior College
Santa Rosa, CA05-2000
Associate of Science (A.S) - Ag Business
Santa Rosa Junior College
Santa Rosa, CA05-2000
Skills
- Microsoft (10 years)
- As400 (10 years)
- Excel (10 years)
- Google Drive (2 years)
- Customer Service (10 years)
- Cake Decorating (3 years)
- Medical Scheduling
- Transcription
- 10 Key Data Entry (10 years)
- Auditing (5 years)
- Accounts Receivable
- Typing (10 years)
- Freight Experience (10 years)
- Team management
- Training and coaching
- Recruiting
- Motivational leadership style
Accomplishments
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
- Supervised team of 15 or more staff members.
Timeline
Operations Supervisor
FedEX
08.2025 - Current
Trainer of Package Handlers
Fed Ex
09.2024 - 08.2025
Package Handler
FedEx
07.2024 - 09.2024
Revenue Specialist
Yellow
11.2018 - 12.2023
Application Tech
True Green
05.2017 - 11.2018
OSD
Mountain Valley Express
06.2013 - 03.2017
BAKERY
Rays
10.2011 - 10.2012
Target
08.2010 - 08.2011
Unit Clerk
Oroville Hospital
08.2006 - 08.2011
Owner
North Valley Equipment Repair
07.2004 - 08.2011
Head Coach
Various Ice Hockey Teams
Associate of Science (A.S) - Ag Business
Santa Rosa Junior College
Associate of Arts (A.A) - Ag Business
Santa Rosa Junior College