Excel
Claire Igarteburu
Human Resources Business Partner, SHRM-CP
Brooklyn,NY
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Human Resources Business Partner
United Nations Federal Credit Union
05.2022 - 07.2024
- Coached 60 leaders across 20+ departments on employee relations, performance management, and workforce planning for 200+ employees
- Resolved complex employee relations cases, ensuring legal compliance and timely resolution.
- Collaborated with Legal and Ethics Officer to mitigate risk and implement preventative policies
- Acted as mediator in sensitive issues, promoting a compliant and inclusive workplace
- Led DEIB initiatives, enhancing leadership effectiveness and employee engagement.
- Advised leadership on engagement strategies, improving retention and relationships
- Guided leadership through workforce planning, restructures, and organizational design
- Developed leadership competencies through coaching, driving a high-performance culture
Compensation & Benefits Analyst, Officer
Cambridge Savings Bank
07.2020 - 05.2022
- Led total rewards program, managing salary structures, benefits, and stakeholder relationships
- Prepared reports for the Compensation Committee, ensuring competitive and fair practices
- Implemented a wellness platform for 450+ employees, improving engagement and participation
- Optimized HRIS systems for accurate data management and operational efficiency
HR Business Partner/ Specialist
Cambridge Savings Bank
09.2018 - 07.2020
- HRBP support to 25+ managers across 12 departments, resolving 40+ employee relations cases
- Supported leadership through workforce planning and restructures impacting 60+ employees
- Delivered actionable staff engagement insights to senior leadership, driving retention initiatives
- Partnered with leadership to navigate organizational changes, aligning HR strategies with business goals.
HR Representative
Cambridge Savings Bank
05.2017 - 09.2018
- Managed HR functions for 450+ employees, ensuring compliance and operational efficiency
- Led benefits administration, managed HRIS, reducing payroll errors by 10%
- Supported talent acquisition efforts through candidate screening and career fair coordination
Bilingual Program Manager
Raising A Reader MA
08.2015 - 05.2017
- Supervised interns and volunteers, enhancing program delivery for 2,500 children annually
- Built partnerships with directors, school staff, and community leaders, expanding program reach
Education
Bachelor of Science - Public Health
Rutgers, The State University of New Jersey
New Brunswick, NJSkills
Employee relations & conflict resolution
Strategic workforce planning
Coaching leadership
Talent management & organizational design
Diversity & inclusion
Employee lifecycle management
Legal compliance
HR data analysis & people analytics
HR policies development
Policy implementation
HRIS (UKG, ADP WFN)
Conducting employee surveys
Professional Highlights
- Strategic HR Leadership: Supported 30 executives across 20+ departments, driving workforce strategies for 200+ employees, improving retention by 15% and engagement by 10%.
- Employee Relations & Risk Mitigation: Partnered with legal and ethics teams to resolve complex employee relations cases, ensuring compliance and mitigating risk.
- DEIB Leadership: Led two DEIB initiatives, launched a Supplier Diversity program, and co-chaired two BRGs, boosting engagement by 20%.
- Conflict Resolution & Coaching: Mediated senior leadership conflicts, improving collaboration and increasing departmental productivity by 10%.
- Career Development: Coached a long-term employee to promotion to Director, enhancing career development satisfaction.
Certification
SHRM-CP (Society for Human Resource Management-Certified Professional)
Accomplishments
- Led team of 10 in the development of Supplier Diversity and Gender Inclusive Language.
- Achieved 10 % increased engagement for department with historically low engagement scores through effectively facilitating focus groups and engagement impact planning.
- Conceptualized, led team of 10+ in the development of the LGBTQ+ BRG's first ever Pride Speed Networking event.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany Culture401k matchWork from home optionFlexible work hoursHealthcare benefitsPersonal development programsSoftware
ADP WFN
UKG
Google Suite
Languages
English
Native or Bilingual
Spanish
Professional Working
Summary
Dynamic HR professional with over 7 years of expertise in driving organizational and talent strategies that enable high-performing teams and foster inclusive workplace cultures. Proven leader in diagnosing organizational needs, implementing impactful design changes, and building executive and leadership team capabilities. Adept at leveraging data insights to influence strategic decision-making and improve key business outcomes.
Affiliations
- Society for Human Resource Management (SHRM)
- Chi Upsilon Sigma National Latin Sorority, Inc.
Timeline
Human Resources Business Partner
United Nations Federal Credit Union
05.2022 - 07.2024
Compensation & Benefits Analyst, Officer
Cambridge Savings Bank
07.2020 - 05.2022
HR Business Partner/ Specialist
Cambridge Savings Bank
09.2018 - 07.2020
HR Representative
Cambridge Savings Bank
05.2017 - 09.2018
Bilingual Program Manager
Raising A Reader MA
08.2015 - 05.2017
Bachelor of Science - Public Health
Rutgers, The State University of New Jersey