Claire Lavin
LaFayette,NY
Summary
Experienced non-medical Care Provider offering 6 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
21
21
years of professional experience
Work History
Personal Care Aide
Self Employed
01.2019 - Current
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Restaurant Hostess
Blue Water Grill
04.2017 - 04.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Business to Business Insurance Sales
Aflac /Combined Insurance
01.2015 - 09.2016
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
- Guided agents through life, health, property and casualty insurance licensing and renewal processes.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Adhered to legal requirements and agency and industry regulations in selling and servicing life insurance policies.
Substance Abuse Counselor
Crosse Hospital
04.2003 - 11.2011
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Supported aftercare planning for continued recovery after treatment.
- Developed individual treatment goals based on history and diagnosis.
Education
Bachelor of Arts - Applied Psychology
LeMoyne College
Syracuse, NY05.1994
Skills
- Compassionate Caregiving
- Housekeeping tasks
- Patient Care
- Vital signs monitoring
- Dementia Care
- Emotional Support
- Transportation Assistance
- Client documentation
- Meal Preparation
- Appointment management
- Medication Administration
- Light Housekeeping
- Elderly Care
- Daily living assistance
- Dependable and Responsible
Timeline
Personal Care Aide
Self Employed
01.2019 - Current
Restaurant Hostess
Blue Water Grill
04.2017 - 04.2019
Business to Business Insurance Sales
Aflac /Combined Insurance
01.2015 - 09.2016
Substance Abuse Counselor
Crosse Hospital
04.2003 - 11.2011
Bachelor of Arts - Applied Psychology
LeMoyne College
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