Claire Madigan
Brooklyn,NY
Summary
Dedicated travel consultant with strong attention to detail, committed to exceeding customer satisfaction. Expertise in coordinating seamless travel experiences and creating customized packages tailored to client preferences.
Overview
3
3
years of professional experience
Work History
Travel Agent
AAA Northeast
East Meadow, NY
07.2018 - 11.2019
- Meticulously researched and paired clients with destinations based on preferences and budgets
- Coordinated all logistics for international and domestic travel, from flights and hotels to restaurant reservations and one of a kind experiences while presenting it as a cohesive package
- Stayed up to date on current travel trends, destinations, and different suppliers to provide clients with the most relevant information
- As the sole agent in the office, I was able to juggle many clients at once while still providing everyone with an above and beyond experience
- Exceeded customer satisfaction by being assisting clients every step of the journey, including follow up
Travel Consultant
Liberty Travel
Bayside, NY
05.2017 - 02.2018
- Top selling First Year Consultant in July 2017
- Researched and suggested travel destinations, both domestic and international, based on client preferences and budget
- Utilized different booking systems to make reservations and kept accurate records of the accounting
- Managed complex FIT itineraries mainly around Europe
Skills
- Strong communication skills
- Extensively research destinations and products
- Advanced itinerary planning
- Attentive to details, needs and wants of the client
Timeline
Travel Agent
AAA Northeast
07.2018 - 11.2019
Travel Consultant
Liberty Travel
05.2017 - 02.2018