Summary
Overview
Work History
Education
Skills
Surfing, Kayaking, Boating
Timeline
Generic

Kimberly Collins

Destin,FL

Summary

Polished and professional Corporate Travel Agent with thorough understanding of needs and desires of corporate travelers. Sets up airline tickets, car rentals, hotel stays and other vital services for complex, international and domestic trips.

Overview

16
16
years of professional experience

Work History

Travel Agent

Vacation Specialist
08.2023 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Followed up with customers to increase customer service with travel plans.

Lead Bartender

Sandestin Beach and Golf Resort
03.2020 - 08.2023
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Maintained clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.

Accounting Assistant

David Rutherford Income Tax Specialist
02.2016 - 03.2020
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained a high level of confidentiality when handling sensitive financial information for clients.
  • Processed weekly payroll for over 100 employees, ensuring timely and accurate compensation.

Senior Account Supervisor

VTS Travel - PA Consulting
05.2012 - 02.2016
  • On Site Travel Manager for 200 + employees
  • Enhanced corporate travel experiences by providing expert advice and personalized service to clients.
  • Developed tailored travel itineraries to meet unique client needs and preferences.
  • Conducted thorough research on destinations, accommodations, and transportation options for optimal recommendations.
  • Coordinated group bookings efficiently, ensuring smooth logistics for large-scale corporate events or conferences.

Corporate Travel Coordinator

Carlson Wagonlit - Merrill Lynch
02.2009 - 05.2012
  • Streamlined corporate travel processes for improved efficiency and cost savings
  • Educated employees on corporate travel policies and procedures.
  • Ensured timely delivery of visas, passports, and other required documentation for international business trips.
  • Negotiated favorable rates with airlines, hotels, and transportation providers to optimize company budget.
  • Reserved airline, car and hotel tickets for employees.
  • Provided ongoing support to travelers before, during, and after their trips to ensure smooth experience.

Education

No Degree -

Texas Tech
Lubbock, TX
05.1990

High School Diploma -

Lewisville High School
Lewisville
05.1990

Skills

  • Sabre and Apollo GDS Systems
  • Strong Communication Skills
  • Visa and passport requirements knowledge
  • Travel industry experience
  • International travel regulations understanding
  • Vendor Relations
  • Expert itinerary planning

Surfing, Kayaking, Boating

I enjoy being outside in nature. Having fun on the water.

Timeline

Travel Agent

Vacation Specialist
08.2023 - Current

Lead Bartender

Sandestin Beach and Golf Resort
03.2020 - 08.2023

Accounting Assistant

David Rutherford Income Tax Specialist
02.2016 - 03.2020

Senior Account Supervisor

VTS Travel - PA Consulting
05.2012 - 02.2016

Corporate Travel Coordinator

Carlson Wagonlit - Merrill Lynch
02.2009 - 05.2012

No Degree -

Texas Tech

High School Diploma -

Lewisville High School

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Kimberly Collins