Hi, I’m
Claire Netzel
Chicago,IL
Summary
Dedicated and reliable leader with a unique set of talents in problem-solving, relationship building, and professional communication. Excel in using independent decision-making skills and sound judgment to positively impact team and company success. Strong organizational skills and calm demeanor enhance ability to handle high-stress situations and last-minute demands.
Overview
3
years of professional experience
Work History
NBC News & Entertainment | NBC Universal
ACCOUNT SERVICES REPRESENTATIVE
2022.06 - Current (2 years & 3 months)
Job overview
- Successfully oversaw $245 million USD across 45+ client/agency partnerships during 22/23 + 23/24 broadcast years
- Monitored over 260 plans inclusive of 5,500+ cash and make-good units, and ensured delivery was up to date and tracking over each broadcast year
- Built strong personal connections by showcasing inclusive, fun, and open-minded personality
- Recognized, analyzed, and efficiently resolved various client issues including last-minute schedule changes and new quarter planning and flighting
- Collaborated with internal teams such as Inventory, Tech Ops, MDM, Planning and Pricing to ensure seamless operation across all deals
- Developed tailored solutions for clients based on their unique business goals, leading to increased satisfaction and loyalty among customers
- Collaborated with sales teams to identify cross-selling opportunities, increasing revenue for the company
- Utilized organizational skills to maintain client plans, files, and data efficiently
- Assisted in training new Account Services Representatives, sharing best practices and helping them acclimate to their roles quickly
- Utilized CRM software to track account activity and ensure all relevant information was up-to-date and easily accessible.
RISE Professionals, LLC
CREATIVE DIRECTOR
2021.10 - 2021.12 (2 months)
Job overview
- Assisted in rebranding and redesigning company website and logo
- Utilized strong written and verbal communication skills to publish monthly newsletters and other communicative documentation
- Spearheaded the end-to-end process of conceptualizing, strategizing, and executing creative elements for diverse projects, including social media platform management, website banners, webinars, etc
- Demonstrated proficiency in various design software including Canva, WordPress, MailChimp, Survey Monkey, etc.
- Utilized my charismatic and tenacious personality to establish rapport and build connections with both insurance professionals and non-professionals.
- Demonstrated commitment and personal growth through advancing company projects and receiving committee feedback.
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
Gallagher Bassett (GB)
CORPORATE MARKETING INTERN
2021.06 - 2021.08 (2 months)
Job overview
- Contributed to the promotion of monthly Include@GB events through effective internal marketing and communication strategies, leveraging my inclusive and empathetic personality
- Streamlined organization and communication with event speakers for the Marketing team.
- Showcased creativity in designing the GB website along with logos, banners, announcements, and more.
- Efficiently communicated meeting and event information between teams as a liaison
- Self-created GB's "The New Generation B" campaign to market insurance to younger generations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
TEXAS CHRISTIAN UNIVERSITY , Fort Worth, TX
Bachelor of Science from Strategic Communication & Business
05.2022
University Overview
- GPA: 3.7
- Minor: General Business
- Academic Scholarship Recipient
- Relevant Coursework: Marketing, Advertising, PR, Campaigns, Design, Case Studies, Research
- Relevant Coursework: Accounting, Finance, Supply Chain Management, Statistics, Economics
- Member of Delta Delta Delta sorority
- Magna cum laude graduate
LYONS TOWNSHIP HIGH SCHOOL , La Grange, IL
High School Diploma
06.2018
University Overview
- GPA: 3.85
- National Honor Society member
- National Spanish Honor Society member
- Mu Alpha Theta honoree
- Basketball team
Skills
- Customer Service Focus
- Goal-oriented Mindset
- Software Knowledge
- Industry Awareness
- Client Relationship Building
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
- Teamwork and Collaboration
- Reliability
Timeline
ACCOUNT SERVICES REPRESENTATIVE
NBC News & Entertainment | NBC Universal
2022.06 - Current (2 years & 3 months)
CREATIVE DIRECTOR
RISE Professionals, LLC
2021.10 - 2021.12 (2 months)
CORPORATE MARKETING INTERN
Gallagher Bassett (GB)
2021.06 - 2021.08 (2 months)
TEXAS CHRISTIAN UNIVERSITY
Bachelor of Science from Strategic Communication & Business
LYONS TOWNSHIP HIGH SCHOOL
High School Diploma
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