Claire Perry
Altus,OK
Summary
Dynamic Administrative Manager with a proven track record at the US Army Veterinary Corps, excelling in office administration, health education and customer service management. Recognized for enhancing operational efficiency and fostering community relationships. Passionate about healthcare and people. Skilled in trauma-informed care and adept at building strong partnerships, driving impactful initiatives that support organizational goals.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Administrative Manager
US Army Veterinary Corps
05.2023 - 04.2025
- Coordinated administrative functions to enhance operational efficiency within veterinary support services.
- Managed scheduling and logistics for veterinary clinic appointments and laboratory samples.
- Developed, transcribed and maintained accurate records of veterinary procedures and patient care documentation.
- Maintained flexibility as a stand-in technician, facilitating patient appointments, intakes and laboratory testing when staffing or traffic required.
- Provided exceptional customer service and maintained community rapport.
- Provided compassionate client education about diagnoses, care plans, medication administration and end-of-life services.
- Assisted in Italian translation services on behalf of the clinic veterinarian.
- Assisted in procurement processes, ensuring timely acquisition of medical supplies and equipment.
- Facilitated monthly inventory and performed daily financial analytics.
Sales Associate
Bailey's Fine Jewelry
08.2016 - 11.2022
- Assisted clients with personally curated product selections to enhance the luxury shopping experience while still maintaining a welcoming environment.
- Ensured transparency through informed client education and honest communication; Facilitated through discovery questioning to determine the clients needs and lifestyle.
- Collaborated with team members to consistently achieve sales targets and improve customer satisfaction ratings through product knowledge and compassionate service.
- Built relationships with clients, maintained connections to inform and enhance future interactions.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Board Member
NC Attorney General- Coalition on Collegiate Opioid Misuse
09.2016 - 05.2019
- Led strategic initiatives to enhance student safety on college campuses.
- Fostered collaboration among board members, promoting open communication and shared decision making.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
- Assisted North Carolina policy makers in creating an actionable bill targeting the prevalence of addiction on college campuses.
Lead Researcher
NC Harm Reduction Coalition- Law Enforcement Assisted Diversion Program
08.2017 - 12.2018
- Led cross-functional research teams to develop innovative solutions addressing complex industry challenges. Providing financial analysis to gain buy-in from key local stakeholders.
- Designed and implemented research methodologies, enhancing data accuracy and reliability across projects.
- Presented findings to executive leadership, translating complex data into actionable insights for strategy development.
- Built strong partnerships with industry experts to expand resources and collaborations for future endeavors.
- Created resource guides to community services to enhance harm reduction and reduce recidivism.
Collegiate Recovery Community- Intern
East Carolina University
08.2015 - 12.2018
- Developed community outreach programs to enhance student engagement and support local initiatives.
- Coordinated events promoting collaboration between students, faculty, and community partners.
- Traveled the country educating stakeholders and students on risk reduction, current resources and initiatives.
- Analyzed feedback from participants to improve future programming and services offered.
- Assisted in creating marketing materials to raise awareness of community resources available to students.
- Supported data collection efforts for assessing program effectiveness and community impact.
- Led strategic planning sessions to align departmental goals with community needs and university objectives.
- Developed informed outreach programs for increased community involvement.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Education
Bachelor of Science - Public Health Studies
The Honors College At East Carolina University
Greenville, NC12-2018
Skills
- Office administration
- Relationship building
- Customer service management
- Company representation
- Active listening
- Team collaboration
- Verbal and written communication
- Social listening
- Trauma-informed care
- Adaptability and flexibility
- Emotional awareness
- Motivational interviewing
Certification
- Certified Health Education Specialist, NCHEC - 2021-Present
- Certified Alcohol Skills Training Program Facilitator- 2017-Present
Languages
English
Native or Bilingual
Italian
Limited Working
Interests
- Avid Reader
- Adventure Travel
- Cooking
- I enjoy helping others and giving back to the community
- Supporting Career and Technical education initiatives and mentorship programs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Manager
US Army Veterinary Corps
05.2023 - 04.2025
Lead Researcher
NC Harm Reduction Coalition- Law Enforcement Assisted Diversion Program
08.2017 - 12.2018
Board Member
NC Attorney General- Coalition on Collegiate Opioid Misuse
09.2016 - 05.2019
Sales Associate
Bailey's Fine Jewelry
08.2016 - 11.2022
Collegiate Recovery Community- Intern
East Carolina University
08.2015 - 12.2018
Bachelor of Science - Public Health Studies
The Honors College At East Carolina University
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