Energetic teller with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
6
6
years of professional experience
Work History
Teller
America First Credit Union
04.2024 - Current
Handled various teller transactions.
Maintained friendly and professional member interactions.
Educated members on online banking and mobile applications.
Answered member inquiries regarding account balances, transaction history, services charges, and interest rates.
Identified sales opportunities and referred customers to branch partners in financial services.
Researched and evaluated potential investment products for members.
Educated members on financial topics and best practices.
Guest Advocate & HR Expert
Target
06.2020 - 04.2024
Trained new personnel regarding company operations, policies and services.
Investigated and resolved customer inquiries and complaints quickly.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Documented human resources records and maintained confidentiality of sensitive personal information.