Tyler Thigpin
Gainesville,FL
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Experienced in Technology from 3 years of sales at best buy. Understanding of computers and willingness to learn more.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teller
Wells Fargo
07.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
- Educated customers on online banking and mobile banking applications.
Verizon Expert
Best Buy
11.2019 - 07.2022
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Tracked and recorded department inventory products, including high-priced merchandise.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Discussed Best Buy credit card with customers, outlined restrictions and educated on policies.
- Operated product tools, equipment and point of sale terminals.
- Demonstrated proficient product knowledge to customers and provided detailed product information.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
manager
Papa Johns International Inc.
01.2016 - 07.2017
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Conducted monthly inventories of raw materials and components on work floor.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Trained new employees in specific job requirements.
Education
High School Diploma -
Marion Technical Institute
Ocala, FL09.2014
Skills
- Sales goal setting
- Customer service
- Microsoft applications proficiency
- Critical thinking
- Team building
- Conflict resolution
- Responsible
- Product and Service Sales
- Sales training
- Adapt to diverse groups
- Product Line Knowledge
- Sales and Marketing
- Computer Proficiency and Microsoft Office
- Technological Knowledge
- Technology Features
- PC Systems
- Laptop Setup
- Currently in Codeacademy learning C
Accomplishments
- Ranked in top 10 in store and top 20 in market in Best Buy Memberships every month of Best Buy employment
- Million dollars in sales in fiscal year of 2021 one of only 6 associates store wide
- Trainer of all new Mobile associates at Best buy
- Over 100 hours of community service with the Church of Later Day Saints and the Boy Scouts Of America
- Over 60 Badges earned with the Boy scouts of America
- Helped build trail in local park for people to walk safely for Boy Scouts of America Eagle Project.
Certification
Microsoft certifications in
- Word
- Powerpoint
- Excel
- Outlook
Additional Information
Over 14 jobs trained at Best Buy including
- Digital Home and Appliances
- Certified Appliances
- Digital sales
- Connected Car
- Digital Imaging
- Mobile
- Networking
- Health and Fitness
- Portable audio
- Printers
- Verizon certified
- Sony certified
- Smart Home
- Home theater
Timeline
Teller
Wells Fargo
07.2023 - Current
Verizon Expert
Best Buy
11.2019 - 07.2022
manager
Papa Johns International Inc.
01.2016 - 07.2017
High School Diploma -
Marion Technical Institute
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