CLAIRE SCHILPEROORT
Costa Mesa,CA
Overview
5
5
years of professional experience
Work History
Operations Support Specialist
Black Box Merch
10.2023 - Current
- Coordinated with vendors and suppliers to maintain positive relationships, ensuring timely delivery of products and services.
- Reduced error rates in data entry tasks by implementing a thorough quality control process.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Identified solutions that led to cost savings and increased efficiency.
- Practiced concise, effective communication so as to prevent confusion and production errors down the line.
Graphic Designer
Rockharbor Church
01.2023 - 10.2023
- Collaborated closely with marketing team to develop cohesive sermon series branding
- Conceptualized and prepared files for print materials, banners, signs, and digital methods.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance
Waitress
Watson's Soda Fountain
06.2020 - 09.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Kept server areas clean and stocked to increase efficiency while working tables.
Hostess / Busser
Salish Lodge
05.2019 - 01.2020
- Supported servers by maintaining regular section rotation and helping to maintain a high level of guest satisfaction.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Informed guests of accurate wait times.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
Education
BFA - Graphic Design, Leadership Studies
Chapman University
05.2023
Skills
- High attention to detail
- Operational Efficiency
- Workflow Streamlining
- Customer Engagement
- Teamwork and Collaboration
- Reliability
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
Timeline
Operations Support Specialist
Black Box Merch
10.2023 - Current
Graphic Designer
Rockharbor Church
01.2023 - 10.2023
Waitress
Watson's Soda Fountain
06.2020 - 09.2021
Hostess / Busser
Salish Lodge
05.2019 - 01.2020
BFA - Graphic Design, Leadership Studies
Chapman University