Overview
Work History
Education
Accomplishments
Volunteer Experience
Timeline
Generic

Claire Skinner

Carrboro,NC

Overview

4
4
years of professional experience

Work History

Patient Accounts Representative

WakeMed Outpatient Rehabilitation
09.2023 - Current
  • Utilize knowledge of Epic systems and medical terminology to compile patient demographic and insurance data and establish patient medical records.
  • Provide exceptional customer service, handling sensitive patient situations with professionalism and empathy.
  • Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards.
  • Perform patient scheduling and registration functions including review of insurance eligibility and verification of coverage details to minimize claim denials and delays in payment.
  • Facilitate smooth communications between patients, providers, and insurers in a high-volume, fast-paced work environment.
  • Flow between multiple therapeutic disciplines, including occupational and physical therapy, lymphedema treatment, pelvic health, cardiac rehabilitation, and respiratory therapies.
  • Assist colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.

Clinical Aide- Physical Therapy

WakeMed Outpatient Rehabilitation
05.2023 - 09.2023
  • Employed time management skills to perform duties at five clinics with attention to organization and communication with providers and patients.
  • Maintained a clean and organized clinical environment, adhering to strict infection control protocols, and verified inventory levels of supplies and equipment.
  • Collaborated with providers to establish and maintain an optimal workflow specific to the needs of each clinic.
  • Promoted a positive work environment by fostering strong relationships among clinical team members through collaboration and communication efforts.

Work Study Research Assistant

UNC Chapel Hill Department Of Biology
08.2020 - 10.2021
  • Performed a variety of technical skills independently, including synthesizing and running protein gels, performing and analyzing confocal microscopy, and preparing cell culture plates.
  • Maintained up-to-date laboratory database for general research purposes.
  • Worked both independently and collaboratively in fast-paced laboratory environment.
  • Prepared reagents and solutions following detailed laboratory procedures in accordance with safety measures and quality control standards.

Education

Bachelor of Science - Biology

University of North Carolina- Chapel Hill
Chapel Hill, NC
05.2023

Accomplishments

  • Canva
  • Microsoft Word, Excel, Powerpoint, Outlook
  • Proficiency in various social media platforms
  • Adobe Publishing Apps
  • WordPress
  • Epic EHR System

Volunteer Experience

Orange County Animal Services- 11/2022-present

  • Assisted with animal care.
  • Worked with staff to streamline community outreach efforts.
  • Facilitated outings with adoptable dogs to integrate dog socialization with raising awareness of the organization's mission.


UNC Planned Parenthood Generation Action- 01/2023-05-2023

  • Worked to raise awareness of issues regarding access to adequate reproductive healthcare and sexual health equity for underrepresented groups.


UNC Tar Heel Table- 11/2019-01/2022

  • As communications chair, worked to publicize fundraising efforts and increase awareness of food insecurity and nutrition education in the local community.

Timeline

Patient Accounts Representative

WakeMed Outpatient Rehabilitation
09.2023 - Current

Clinical Aide- Physical Therapy

WakeMed Outpatient Rehabilitation
05.2023 - 09.2023

Work Study Research Assistant

UNC Chapel Hill Department Of Biology
08.2020 - 10.2021

Bachelor of Science - Biology

University of North Carolina- Chapel Hill

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Claire Skinner