Dynamic professional with a strong background in operations management, billing, and customer service. Proficient in analyzing operational data and implementing effective communication initiatives that drive customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Arbors at the Park
06.2024 - Current
.Analyzed operational data to identify trends and inform strategic decision-making processes.
Managed office operations, ensuring effective resident communication, timely maintenance scheduling, and accurate billing and budget oversight for three properties with over 650 residents total.
Coordinated billing, payment returns, and eviction procedures to maintain operational efficiency.
Marketing Assistant
Capstone Real Estate Investments
01.2024 - 06.2024
Maintained contact with prospective renters to nurture interest and support leasing discussions.
Handled incoming calls from residents and prospective renters to provide information and support.
Assisted in developing marketing materials for listings and promotional campaigns.
Education
Bachelor of Science - Legal Studies And Criminal Justice
University of Mississippi
Oxford, MS
05.2027
High School Diploma -
Our Lady Academy
Bay St. Louis, MS
05.2022
Skills
Operations management
Inventory control
Budgeting and cost control
Budgeting expertise
Resource allocation
Performance evaluation
Financial planning
Sales strategies
Scheduling
Marketing initiatives
Customer service
Timeline
Assistant General Manager
Arbors at the Park
06.2024 - Current
Marketing Assistant
Capstone Real Estate Investments
01.2024 - 06.2024
Bachelor of Science - Legal Studies And Criminal Justice