Summary
Overview
Work History
Education
Skills
Timeline
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Claire Wilkins

Maineville,OH

Summary

Dynamic server with proven ability to deliver exceptional customer service in fast-paced environments. Skilled in effective communication, relationship building, and conflict resolution.

Excels in engaging with customers and team collaboration in fast-paced environments. Skills in managing high-volume sales, and ensuring customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Server

The Golden Lamb
Lebanon, Ohio
09.2025 - Current
  • Delivered outstanding customer service in fast-paced dining environment, enhancing guest satisfaction.
  • Clarified menu options for guests, made tailored suggestions, and actively promoted upselling.
  • Demonstrated enthusiasm and deep knowledge of restaurant's menu and inn's history, enriching guest experience.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Bartender

Doc’s Place
Lebanon, Ohio
01.2025 - 08.2025
  • Crafted specialty cocktails and diverse drinks to enhance customer experience.
  • Cultivated customer relationships, fostering loyalty and encouraging repeat visits.
  • Addressed and resolved customer complaints effectively, ensuring satisfaction.
  • Maintained cleanliness and organization of the bar area.

Bartender

Harper’s Point Tennis Club
Maineville, Ohio
02.2023 - 01.2025
  • Cultivated personal relationships with club members, recalling their orders to enhance their experience.
  • Monitored inventory levels and restocked supplies to ensure seamless operations.

Education

Associate of Science - History

University of Cincinnati
Cincinnati, OH
04-2025

Skills

  • Customer service
  • Relationship building
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Menu knowledge
  • Highly reliable
  • Engaging personality

Timeline

Server

The Golden Lamb
09.2025 - Current

Bartender

Doc’s Place
01.2025 - 08.2025

Bartender

Harper’s Point Tennis Club
02.2023 - 01.2025

Associate of Science - History

University of Cincinnati
Claire Wilkins