CLAIRE ZHENG

• Completed 250+ volunteer hours supporting daily operations in a fast-paced healthcare environment.
• Assisted patients with check-in, registration, appointment scheduling, and record management while maintaining professionalism and accuracy.
• Managed confidential patient and administrative records with strong attention to detail and organizational skills.
• Collaborated with healthcare staff to support efficient patient flow and positive visitor experiences.

• Greeted and assisted 30+ customers daily with appointment scheduling and service inquiries.
• Maintained an organized front desk and supported smooth day-to-day salon operations.
• Processed payments and maintained accurate transaction records.
• Provided bilingual support for English- and Chinese-speaking clients.
• Created social media content that contributed to a 40% increase in new client bookings.

• Coordinated logistics for 15+ large-scale community events, including Fall Festival, Picnic in the Park, and annual banquets, serving thousands of local residents.
• Collaborated with 200+ volunteers, vendors, and community leaders to support successful event planning and execution.
• Helped raise over $2,000 through fundraising initiatives, food sales, and community outreach efforts benefiting nonprofit service programs.
• Promoted events and engaged with attendees through effective communication, helping increase community participation and awareness.
• Utilized bilingual English and Chinese communication skills to assist diverse community members and create an inclusive event environment.