Claire D. Diersing
Okeana,OH
Summary
Hardworking and passionate job seeker with strong organizational skills. Eager to secure a Marketing internship. Ready to help the team achieve company goals and kickstart my career. Detailed-oriented Patient Access Representative with excellent communication skills, an empathetic nature, and strong work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Bon Secours Mercy Health
11.2021 - Current
- Secured patient data and confidential medical records in compliance with HIPAA standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility and benefits for specific services.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Account recievables
To-Go Specialist
Outback Steakhouse
02.2019 - 10.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient services to customers and handled challenging situations with ease.
- Supervised and trained new staff.
- Prepared, presented, and maintained appropriate stock levels to promote product availability to customers.
- Worked flexible hours; night, weekend, and holiday shifts.
Cashier
Skyline Chili
01.2018 - 02.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing, friendly behavior and positive attitude.
Education
BBA - Marketing
University of Cincinnati
Cincinnati, OH05.2024
High School Diploma -
Ross High School
Hamilton, OH05.2020
Skills
- Adaptability
- Analytical Skills
- Customer Relationship Management
- Customer Service
- Data Analysis
- Marketing Research
- Microsoft Office
- Microsoft Teams
- Excell
- Staff Training
Additional Information
- Volunteer Work - , White Oak Christian Church Youth Group 2017-2018 - Struble Elementary Tutor 2018-2019 - Madeira Police Department School Shooting Drill 2019 Extracurricular Activities - Sign Language Club 2016-2017 - National Honor Society 2019- 2020 - Quill and Scroll Honor Society 2019- 2020 - Ross High School Varsity Tennis Team 2018-2019 Awards and Honors - Honor Roll Recipient 2016- 2020 - Yearbook Editor 2018-2019
Certification
- Foundations of Digital Marketing & E-commerce, Google - May 2023
Timeline
Patient Access Representative
Bon Secours Mercy Health
11.2021 - Current
To-Go Specialist
Outback Steakhouse
02.2019 - 10.2021
Cashier
Skyline Chili
01.2018 - 02.2019
BBA - Marketing
University of Cincinnati
High School Diploma -
Ross High School
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