I am a passionate and hardworking employee with a proven ability to build and maintain strong interpersonal relationships with clients, customers, and coworkers. From my experience working in fast-paced, high quality hotel and restaurant environments, I am adept at fostering trust and understanding through active listening, clear communication, and empathy to demonstrate a deep commitment to meeting client needs, addressing concerns promptly, and ensuring customer satisfaction. In all of my positions I have been consistently recognized for exceptional customer service and am confident in my ability to utilize these skills in further professions. I am highly organized and detail-oriented, I thrive in collaborative team environments but also enjoy managing individual projects where my creativity and technical skills can be of benefit. As a third year English major, I am very well trained in literature analysis, conducting and reporting thorough research and producing high-quality, impactful writing. I also have a deep interest in design and love creative and artistic endeavors of all kinds!