Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Clara Batdorff

North Canton

Summary

Dynamic customer service professional with proven success at Guiseppe's Pizza, excelling in cash handling and problem-solving. Recognized for enhancing customer satisfaction through effective communication and relationship-building. Demonstrated reliability and composure in high-pressure situations, consistently exceeding service goals and fostering loyalty among patrons.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Guiseppe's Pizza
05.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Redeemed coupons to discount purchases.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.

Phone Operator

Guiseppe's Pizza
05.2024 - Current
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Pleasantly greeted all callers and asked how to be of assistance.

Education

No Degree -

Jackson High School
North Canton, OH

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Cash management
  • Stress management
  • Problem-solving
  • Customer assistance
  • Reliable and responsible
  • Cleaning and sanitizing

Interests

I have been babysitting since i was 13 and I enjoy being around kids

Timeline

Customer Service Cashier

Guiseppe's Pizza
05.2024 - Current

Phone Operator

Guiseppe's Pizza
05.2024 - Current

No Degree -

Jackson High School

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Clara Batdorff