Clara Boas
Salt Lake City
Summary
Dynamic professional with a proven track record in customer service and time management, honed across roles at Sprouts and various theaters. Fluent in Portuguese and Spanish, with a strong theater background, I excel in creating exceptional customer experiences. My mentoring of new staff has significantly boosted productivity, showcasing my ability to lead and enhance team efficiency.
Overview
5
5
years of professional experience
Work History
Head Casheier
Sprouts
06.2024 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Server
Little America
02.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Usher
Pioneer Theater
08.2019 - 05.2023
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Usher
Grand Theater
08.2021 - 08.2022
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Education
Associate of Arts - Theater
Salt Lake Commuinty College
Salt Lake City, UT05-2026
High School Diploma -
Cottonwood High School
Cottonwood Heights, UT05-2020
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Fluent Portuguese
- ASL
- Fluent Spanish
- Theater Background
- Dance Company
- Cash handling
Timeline
Head Casheier
Sprouts
06.2024 - Current
Server
Little America
02.2023 - 12.2023
Usher
Grand Theater
08.2021 - 08.2022
Usher
Pioneer Theater
08.2019 - 05.2023
Associate of Arts - Theater
Salt Lake Commuinty College
High School Diploma -
Cottonwood High School
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