Clara Crosby
Brandon,MS
Summary
Sociable employee skilled at operating in fast-paced environments with demanding objectives for sales, service, and quality. Enthusiastic team player, successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations, and managing closing duties such as reconciling cash drawers and restocking items to prepare for the following shift.
Experienced in managing communication systems and ensuring operational efficiency. Utilizes technical expertise to support seamless connectivity and resolve issues. Track record of collaborative teamwork and adaptability in dynamic environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Telecommunications Operator
Ridgeland Police Department
Ridgeland, MS
02.2025 - Current
- Operated multi-line phone system to manage incoming and outgoing calls effectively.
- Provided real-time communication support during emergency situations to ensure rapid response.
- Assisted in coordinating dispatch operations, facilitating clear information exchange among units.
- Maintained accurate records of communications and incidents for operational efficiency.
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
Server
Weidmann's Restuarant
Meridian, MS
02.2018 - Current
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Gift Store Cashier
Mississippi Arts and Entertainment Experience
Meridian, MS
01.2018 - 05.2018
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Processed customer payments quickly and returned exact change and receipts.
Law Office Assistant
Tyler McCaugn
Newton, MS
05.2017 - 01.2018
- Worked independently to meet deadlines and achieve objectives for special projects.
- Analyzed legal information and proofread material for errors.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
Education
Some College (No Degree) -
East Central Community College
Decatur, MSSome College (No Degree) -
Hinds Community College
Raymond, MSHigh School Diploma -
Pearl High School
Pearl, MS05-2012
Skills
- POS systems
- Customer assistance
- Credit and cash transactions
- Professional and mature
- Greeting customers
- Professional communication
- System monitoring
Certification
- Certified Telecommunications Operator, Ridgeland Police Department - July 2025 - Present.
Timeline
Telecommunications Operator
Ridgeland Police Department
02.2025 - Current
Server
Weidmann's Restuarant
02.2018 - Current
Gift Store Cashier
Mississippi Arts and Entertainment Experience
01.2018 - 05.2018
Law Office Assistant
Tyler McCaugn
05.2017 - 01.2018
High School Diploma -
Pearl High School
Some College (No Degree) -
Hinds Community College
Some College (No Degree) -
East Central Community College
Education and Training
other,other,other