Clara Martin
Rohnert Park,CA
Summary
Dynamic professional with extensive experience in retail operations at Dollar Tree, excelling in customer service and problem-solving. Proven track record in enhancing store performance through strategic merchandising and efficient cash management. Skilled in POS systems and inventory control, consistently improving customer experience and store organization.
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
07.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Direct Support Professional
The Good Neighbor
02.2024 - 04.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Security Officer
Graton Resort & Casino
11.2020 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Investigated suspicious activities and persons to maintain security of premises.
Education
Associate of Science -
Santa Rosa Junior College
Santa Rosa, CA05-2025
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Store opening and closing
- Store operations
- POS systems
Languages
English
Full Professional
Spanish
Elementary
Timeline
Assistant Store Manager
Dollar Tree
07.2024 - Current
Direct Support Professional
The Good Neighbor
02.2024 - 04.2024
Security Officer
Graton Resort & Casino
11.2020 - 11.2023
Associate of Science -
Santa Rosa Junior College
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