Clara Rivera
Summary
Compassionate and motivated ADN graduate from Laredo College, actively preparing for the NCLEX-RN. Skilled in patient-centered care, clinical skills, and evidence-based practice, with hands-on experience in medical-surgical, pediatrics, and long-term care. Dedicated to delivering safe, efficient, and collaborative nursing care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
HEB Grocery Store
07.2020 - Current
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and provided backup support for organizational leadership.
Emergency Medical Technician
BronzeStar Ambulance Services
01.2022 - 07.2024
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Certified Nursing Assistant
Doctors Hospital of Laredo
12.2018 - 03.2020
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Associate of Applied Science - Nursing
Laredo College
Laredo, TX05-2025
High School Diploma -
Raymond & Tirza Martin High School
Laredo, TX05-2018
Skills
- Vital signs monitoring
- Compassionate care
- Punctual and reliable
- Critical thinking and problem solving
- Moldable
- Time management
Certification
- Cardiopulmonary Resuscitation (CPR)(BLS) - American Heart Association or American Red Cross.
- Vision and Hearing Screening certified
Languages
English
Spanish
Timeline
Emergency Medical Technician
BronzeStar Ambulance Services
01.2022 - 07.2024
Customer Service Representative
HEB Grocery Store
07.2020 - Current
Certified Nursing Assistant
Doctors Hospital of Laredo
12.2018 - 03.2020
Associate of Applied Science - Nursing
Laredo College
High School Diploma -
Raymond & Tirza Martin High School
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