Open To Work
Clara Webb
Rockford,IL
Work Preference
Summary
Dynamic and detail-oriented individual with a strong background in customer service and money handling. Proven ability to create and keep positive guest interactions and train team members effectively. Skilled in transaction processing and relationship building, consistently delivering exceptional service under pressure. Adequate education from Rockford University and Rock Valley College.
Overview
1
1
Language
6
6
years of professional experience
Work History
Server
Shogun
11.2024 - Current
- Provided timely service to customers in fast-paced dining environment
- Serving food and drinks
- Resolved customer inquiries and issues to enhance satisfaction
- Promoted product sales through customer engagement and recommendations
- Prepared food items according to safety standards
Bank Teller
German American State Bank
12.2022 - 08.2024
- Managed cash transactions to maintain balanced registers and minimize discrepancies
- Completing transactions quickly and correctly
- Ensured accuracy through meticulous review of transaction details, preventing errors
- Assisted customers with inquiries to enhance satisfaction and resolve issues
- Demonstrated understanding and compassion in customer interactions
Team Member
Culver’s
Winnebago, USA
10.2020 - 09.2022
- Fulfilled customer orders efficiently to ensure satisfaction.
- Collaborated with team members to streamline processes and improve workflow.
- Maintained clean work environment to support safety and organization.
- Arriving to work promptly for each shift.
Trainer
Culver’s
Winnebago, USA
10.2022 - 04.2022
- Trained new employees on key restaurant tasks to ensure effective onboarding.
- Created task lists for employees to ensure clarity in daily responsibilities.
- Maintained front of the restaurant operations for optimal customer experience.
- Reviewed deployment and labor schedules to maximize resource efficiency.
Education
Bachelor of Science - Marketing
Rockford University
Rockford, IL05-2027
Associate’s degree of Arts - Running Start program
Rock Valley College
Rockford01-2025
Skills
- Detail-oriented
- Customer service
- Working under pressure
- Dining experience
- Social media management
- Team collaboration
- Strong work ethic
- Positive guest interactions
- Patience and empathy
- Banking software
- Financial literacy
- Decision-making
- Clear communication
- Relationship building
Languages
American Sign Language
Limited
Timeline
Server
Shogun
11.2024 - Current
Bank Teller
German American State Bank
12.2022 - 08.2024
Trainer
Culver’s
10.2022 - 04.2022
Team Member
Culver’s
10.2020 - 09.2022
Bachelor of Science - Marketing
Rockford University
Associate’s degree of Arts - Running Start program
Rock Valley College