Clara Miriam Guerra Marrero
Miami
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mercy General Hospital
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Improved clinical workflow with introduction of electronic health records system.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Hygiene Epidemiologist
Gustavo Aldereguia Lima Hospital
08.2021 - 10.2022
- Monitored disease outbreaks in real-time by establishing effective surveillance systems and tracking key indicators.
- Mentored junior epidemiologists through hands-on training exercises, enhancing their understanding of epidemiological principles and best practices.
- Maintained data, reporting and quality assurance standards throughout investigations.
- Collected and organized data for weekly case summaries.
- Collaborated with multidisciplinary teams to develop comprehensive public health solutions for disease outbreaks.
Education
No Degree - Registered Medical Assistant
Solidaridad Sin Fronteras
Washington D.C08-2024
Bachelor of Science - Licenciate in Hygiene And Epidemiology
Medical Sciences
Cienfuegos, Cuba07-2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Assistant
Mercy General Hospital
09.2023 - Current
Hygiene Epidemiologist
Gustavo Aldereguia Lima Hospital
08.2021 - 10.2022
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
No Degree - Registered Medical Assistant
Solidaridad Sin Fronteras
Bachelor of Science - Licenciate in Hygiene And Epidemiology
Medical Sciences
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