Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Team Leader
Pactiv Evergreen / Novolex
Canandaigua, NY
11.2023 - Current
Led team in daily operations and ensured efficient workflow.
Implemented process improvements to enhance operational efficiency and quality.
Coordinated scheduling to optimize resource allocation and productivity.
Resolved team conflicts and promoted a positive work environment.
Oversaw equipment maintenance and ensured compliance with safety standards.
Train new employees on safety protocols and operational procedures.
Participated in regular meetings with senior leadership to provide updates on team progress.
Collaborated with other departments to ensure alignment of goals across teams.
Monitored production processes to ensure quality standards were met consistently.
Inspected finished products to verify conformity to quality standards.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Performed routine maintenance on equipment to ensure optimal performance.
Operated machinery and equipment following safety protocols and best practices.
Assisted in the setup of production lines according to customer specifications.
Daycare Assistant
Finger Lakes Pet Resort
Farmington, New York
04.2023 - 11.2023
Facilitated feeding, grooming, and exercising of pets to ensure their well-being.
Organized playgroups based on pet compatibility and energy levels.
Monitored pet behavior to detect early signs of health or behavioral issues.
Assisted in feeding, grooming, and exercising pets.
Developed and implemented enrichment activities to enhance mental and physical stimulation for pets.
Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Team Member
Dunkin
Canandaigua, New York
02.2023 - 07.2023
Prepared drinks promptly to meet customer demands
Managed cash register operations with accuracy and speed
Communicate customers over the microphone on what they would like and place it in the system
Restock product throughout store
Labeled dairy, coffee, and donuts with time indicators to track freshness
Maintained cleanliness and organization of the service area and equipment.
Followed food safety guidelines to ensure the quality of products served.
Sales Teammate
Buckle
Victor, NY
09.2022 - 01.2023
Assisted customers with inquiries about store products, ensuring informed purchasing decisions.
Checkout customers
Restocked shelves to ensure product availability and maintain optimal inventory levels.
Arranged merchandise displays for clothes and jeans, improving store presentation and customer experience.
Search for products for online orders
Greeted guests upon arrival
Assisted customers with product selections and provided personalized service.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to meet daily sales goals.
Team Member
Wendy's
Fredonia, NY
05.2022 - 08.2022
Assisted customers by answering inquiries and providing accurate product information to enhance their experience
Took customers' orders
Coordinated food preparation and packaging to ensure timely service during peak hours
Optimized food preparation processes to ensure timely delivery to customers
Restocked supplies on shelves to maintain product availability and support efficient customer service
Maintained cleanliness and organization of the service area and equipment.
Operated cash register, processed transactions, and handled customer payments.
Team Member
KFC/Taco Bell
Fredonia, NY
06.2021 - 08.2021
Prepared and served a variety of beverages and food items to customers.
Followed food safety guidelines to ensure quality of products served.
Ensured a clean environment for food safety and customer satisfaction
Prepared food efficiently to meet customer demand
Performed opening and closing duties such as setting up displays, restocking items, and cleaning.
Organized inventory shelves for easy access and maintenance of stock levels.
Volunteer
Great Blue Heron Festival
Sherman, NY
01.2014 - 07.2021
Engaged with kids at Teen Tent through chess, movie marathons, tie-dye sessions, and party night to foster creativity and community
Facilitated sales of band and festival merchandise, enhancing attendee experience and supporting event funding
Collected and sorted garbage, compost, and plastic throughout festival grounds to maintain cleanliness and sustainability
Worked with a cash register, scanned Debit/Credit cards with newer technology
Cash Register
Cave's Deli
Forestville, NY
06.2020 - 08.2020
Processed cash transactions, ensuring accurate change and efficient service
Register sales
Delivered positive customer service experience to enhance customer satisfaction
Addressed customer inquiries promptly to support their needs
Maintained inventory by restocking food items, supplies, etc..
Handled cash register operations including deposits, refunds, returns, voids.
Balanced daily cash register transactions at the end of each shift.