Clare Lonergan

• Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Negotiated contracts successfully, securing favorable terms for both the company and clients.
• Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

• Field Sales for American Express OPEN business

advised small and medium sized businesses in Boston as to Utilization of most suitable American Express OPEN charge and Credit cards, receipt match accounting tools and cash glow management tools

• Networked and developed long term business relationships
• Closer
• Developed long-term business strategies to position companies for success in competitive markets.
• Strengthened client relationships through effective communication, understanding their needs, and delivering tailored solutions.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse medical portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

• Actively participated in networking events within the industry, expanding professional connections and generating leads.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Identified Mobile and Wireline clients in Boston Market, presented sales solutions