Clare McKenna
Colorado Springs,CO
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales. Excels in enhancing customer satisfaction through effective communication and product knowledge. Demonstrates strong problem-solving abilities and team collaboration, contributing to a positive shopping environment. Knows how to effectively multitask and function under high stress situations. Can always bring a positive attitude to the table.
Overview
7
7
years of professional experience
Work History
Sales Associate
Scheels Sporting Goods
07.2024 - Current
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Built relationships with potential customers by providing helpful advice on product selection.
Assistant Weekend Manager
Ronald McDonald House
07.2019 - Current
- Answered telephone systems
- Greeted families
- Prepared and served meals
- Accepted and inventoried donations
- Assisted with organizing storage garage
- Maintained cleanliness throughout the house
Barista
Dutch Bros
02.2025 - Current
- Prepared high-quality coffee beverages to meet customer preferences and ensure satisfaction.
- Operated espresso machines and equipment efficiently, maintaining cleanliness and functionality.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
Babysitter
Various Families
05.2019 - Current
- Played games, worked on puzzles, and read books to young children
- Communicated positively with children and guardians
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Prepared healthy, age-appropriate snacks and meals
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores
- Assisted children with homework assignments and special projects across different subjects
- Planned fun outings and educational activities to keep children entertained
- Monitored children's play activities to verify safety
Fitting Room Attendant
Scheels Sporting Goods
06.2022 - 07.2024
- Repackaged and tagged returned items for sales floor
- Checked garments for damage and placed tags prior to returning items to sales floor
- Cleaned and maintained fitting rooms regularly
- Reduced theft by limiting number of items that each customer took into fitting rooms
- Organized clothing and accessories that customers had returned to fitting room desk
- Welcomed each customer to fitting room with warm smile and kind words
- Maintained high customer readiness standards by delivering clean, neat and easy-to-shop store environment
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes
- Checked fitting room stalls and sorted merchandise to racks
Education
High School - undefined
Pine Creek High School
CO05.2024
Skills
- Assisted customers with inquiries and provided effective solutions
- Communicated clearly to ensure customer satisfaction
- Utilized product knowledge to support customer needs
- Demonstrated loyalty to company values and goals
- Resolved issues promptly to maintain service standards
- Delivered fast and efficient service to enhance customer experience
- Showcased strong customer service skills in various scenarios
- Managed multiple tasks simultaneously to meet customer demands
- Collaborated with team members to improve service delivery
- Applied basic marketing strategies to promote products
Accomplishments
- Pine Creek High School DECA Officer, 2022-2023, Director of Social Events
- Pine Creek High School DECA Officer, 2023-2024, Vice President
Timeline
Barista
Dutch Bros
02.2025 - Current
Sales Associate
Scheels Sporting Goods
07.2024 - Current
Fitting Room Attendant
Scheels Sporting Goods
06.2022 - 07.2024
Assistant Weekend Manager
Ronald McDonald House
07.2019 - Current
Babysitter
Various Families
05.2019 - Current
High School - undefined
Pine Creek High School