Clare Pritchard

Company Overview: VC-backed company providing virtual addiction treatment services.

• Led departmental achievement of OKRs and KPIs.
• Achieved growth in clinical support staff (medical assistants, virtual drug screening, call center) beyond 100 employees while maintaining high retention and engagement.
• Manage activities of the Regulatory and Accreditation team adherence to clinical regulations.
• Facilitated stakeholder engagement initiatives to ensure smooth implementation of changes.
• Implemented two EHR transitions and our overall model of care from traditional 1:1 appointments to Shared Medical Appointments, ensuring seamless integrations.
• Collaborate with the SVPs of Product and Marketing to enhance user experience and care team communication within our member-facing and internal product.
• Expanded clinical footprint from five to 19 state-based clinics within a year.
• Directed monitoring of practice operations health and performance.

Company Overview: One of the largest multi-specialty medical groups in Michigan delivering more than one million patient visits each year

• Enhanced staff and patient experience across more than 120 ambulatory clinics.
• Coordinated the setup of premier COVID-19 testing and vaccination sites.
• Supervised the infection prevention team, while ensuring compliance with organizational health guidelines during the COVID-19 pandemic.
• Led RN implementation specialists in handling organization-wide clinical policies and regulatory compliance.
• Supervised clinic audits and collaborated with clinical leaders and staff to resolve audit findings.
• Developed and delivered training in clinical courses including anticoagulation management, infection prevention, clinical skills, and Tuberculin skin testing.

Company Overview: Federally Qualified Health Center (FQHC) delivering primary care and addiction treatment.

• Oversaw operations of a Federally Qualified Health Center offering primary care and addiction treatment.
• Managed daily operations of the medical support team and ensured efficient performance from receptionists to call center employees.
• Launched a new Medication Assisted Treatment (MAT) clinic.
• Supervised all aspects of vaccine program delivery.

• Camp Nurse - Camp Tavor, Three Rivers, MI
• RN - EMU Student Health Services, Ypsilanti, MI
• Public Health Nurse - Bangor Public Health Dept, Bangor ME
• RN - Urgent Care - Bangor, ME
• Public Health Nurse - Washtenaw County Public Health Dept, Ann Arbor, MI

Company Overview: A dedicated on-campus clinic that provides comprehensive healthcare to enrolled students, encompassing primary care, preventative services, mental health support, and wellness education

• Directed the clinical and administrative operations of an on-campus student health center, 25% clinical appointment.
• Supervised Advanced Practice Providers.
• Interfaced with campus marketing and development departments to increase awareness of health center services, resulting in a 20% increase in patient visits in six months.
• Implemented on-site prescription dispensing and Tuberculin Skin Testing (TST).
• Managed campus-wide immunization clinics and implemented an electronic vaccination portal to comply with state regulations.
• Developed and promoted health education programming.
• Engaged in teaching sessions as a visiting lecturer at the school of nursing.

Delivered nursing care and coordinated services for patients in HIV primary care clinic, refugee services, STD clinic, and homeless health center.

Company Overview: organization addressing housing, healthcare, and mental well-being needs of homeless individuals living with HIV.

• Administered nursing care and care coordination
• Provided support for needle exchange initiative.
• Conducted health education workshops attended by groups of up to 20 patients.
• Established an evaluation method to enhance primary care capacity and quality improvement efforts.