Clare Rivers
Shawnee,KS
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Transamerica Financial Advisors
02.2022 - Current
- Cultivated strong relationships with key referral sources such as financial advisors and estate planning attorneys
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and processing policy changes
- Collaborated with underwriters to expedite the application process and ensure timely policy issuance
- Demonstrated expertise in analyzing risk factors for different age groups and recommending suitable coverage options accordingly
- Served as a trusted advisor to clients during claims processes by guiding them through necessary documentation requirements
- Analyzed clients' financial situations to determine appropriate life insurance coverage options
Leasing Agent
Axiom
08.2024 - Current
- Conducted property tours for prospective tenants, highlighting key features and amenities to drive leasing interest
- Managed a portfolio of XX residential properties, ensuring high occupancy rates and tenant satisfaction
- Responded promptly to tenant inquiries, addressing concerns or maintenance requests in a timely manner
- Maintained strong relationships with existing tenants through regular communication and proactive problem-solving
- Utilized CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions
- Implemented innovative resident retention initiatives such as referral programs and community events to foster a sense of belonging among residents
- Stayed updated on local market trends, competitor pricing, and industry regulations to effectively position properties in the market
- Negotiated lease terms and rental agreements with potential tenants, resulting in an average conversion rate of XX%
Brand Ambassador
Various Contract Positions
06.2014 - 05.2024
- Represented and promoted the brand at various events, trade shows, and activations
- Engaged with consumers to create positive brand experiences and build brand loyalty
- Educated consumers about product features, benefits, and usage through effective communication techniques
- Demonstrated product knowledge and provided recommendations based on customer needs
- Maintained a professional appearance and demeanor while representing the brand in public settings
- Traveled to different locations as needed to represent the brand at various events or activations
- Assisted in setting up event booths or displays, ensuring they are visually appealing and aligned with branding guidelines
- Captured consumer feedback and insights to provide valuable market research data for future campaigns
- Utilized social media platforms to generate buzz around the brand and engage with online audience
- Collaborated with marketing team to develop creative strategies for increasing brand visibility
- Built strong relationships with key influencers or industry professionals who can advocate for the brand
Server
First Watch
01.2022 - 07.2023
- Greet, bus tables, run food, take orders, serve large parties, POS system, check out with cards/cash at the end of their visit. Side work, open and closing duties.
Server
Trezo Mare
02.2017 - 09.2019
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Utilized point-of-sale system to process orders and handle payment transactions accurately.
- Fostered positive relationships with regular customers, contributing to repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu items and service standards.
Server
Summit Grill
10.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated adaptability by efficiently managing high-volume shifts during peak hours.
Server
Bristol Seafood
02.2021 - 12.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Managed inventory of dining supplies to prevent shortages during service.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Education
Some College - Business Marketing
Red Rocks Community College
Denver, CO05.2019
Skills
- Sales (7 years)
- Communication skills
- Customer service (10 years)
- Serving (8 years)
- Phone etiquette (10 years)
- Marketing (8 years)
- Office experience
- Administrative experience
- Organizational skills
- Insurance sales (2 years)
- Building relationships
Certification
- Life & Health Insurance License
- February 2022 to Present
Timeline
Leasing Agent
Axiom
08.2024 - Current
Life Insurance Agent
Transamerica Financial Advisors
02.2022 - Current
Server
First Watch
01.2022 - 07.2023
Server
Bristol Seafood
02.2021 - 12.2022
Server
Summit Grill
10.2019 - 03.2020
Server
Trezo Mare
02.2017 - 09.2019
Brand Ambassador
Various Contract Positions
06.2014 - 05.2024
Some College - Business Marketing
Red Rocks Community College