Clarence Evans
Wilmington ,US
Summary
Dedicated to maintaining a strong work ethic, consistently striving to give my all in everything I do. Possessing extensive customer service and food industry experience, I have evolved into a refined and skilled professional. Actively seeking opportunities to expand knowledge and acquire new skills, I am now equipped to apply them for the benefit of any organization I join.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Print Supervisor
Staples
12.2023 - Current
- Developed strong relationships with key clients through excellent communication skills and consistent follow-ups, ensuring repeat business opportunities.
- Resolved customer complaints promptly by addressing their concerns and providing solutions that met their needs.
- Executed client orders on time to prevent backlogs and delays.
- Enhanced print quality by implementing rigorous quality control checks and addressing production issues.
Prep Cook
Mission BBQ
04.2023 - Current
- Prepping food for the following day
- Ensuring that the food is at it's best quality
- Following sanitary and hygiene standards to ensure prepped food is being handled correctly
Manager
Royal Farms
07.2020 - 03.2023
- Ensuring that the staff is following all proper procedures throughout the day to make sure that store operations are functioning at 100%
- Showing top tier customer service qualities to ensure that the customers are recieving their best possible shopping experience
Team Lead
Hardee's
09.2015 - 10.2019
- Leading my team to greatness
- Proper customer service initiative
- Making sure that the food is being served at it's highest quality
Customer Service Representative
Family Dollar
01.2016 - 06.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - Business
Dallastown Area HighSchool
Dallastown, Pennsylvania06.2015
Skills
- Problem Solving
- Customer Service Operations
- Leadership Capabilities
- Critical Thinking Skills
- Work Ethic
Certification
Food Safety Certification
Timeline
Print Supervisor
Staples
12.2023 - Current
Prep Cook
Mission BBQ
04.2023 - Current
Manager
Royal Farms
07.2020 - 03.2023
Customer Service Representative
Family Dollar
01.2016 - 06.2016
Team Lead
Hardee's
09.2015 - 10.2019
High School Diploma - Business
Dallastown Area HighSchool
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