Clarence Fuller
Jacksonville
Summary
Results-driven professional with expertise in operations optimization, staff training, and customer service. Proven track record in enhancing financial accuracy and inventory management to drive efficiency and satisfaction.
Overview
18
18
years of professional experience
Work History
Assistant General Manager
Sugar Factory
Jacksonville
12.2025 - Current
- Optimized daily operations and staff coordination in a fast-paced restaurant environment.
- Implemented comprehensive training programs on food safety protocols for new employees.
- Supervised cash handling processes to ensure financial accuracy and accountability.
- Streamlined communication between kitchen and front-of-house teams to enhance efficiency.
- Effectively addressed customer complaints to improve satisfaction levels.
Front of House Manager
Carolina Ale House
North Myrtle Beach
02.2020 - 11.2025
- Managed daily operations to ensure smooth service at Carolina Ale House.
- Trained and supervised staff to uphold high service standards.
- Coordinated events and large group reservations efficiently.
- Implemented training programs that enhanced employee performance.
- Resolved customer complaints promptly to drive satisfaction.
- Oversaw inventory management and supply ordering for front-of-house operations.
- Developed schedules optimizing staffing during peak hours.
- Maintained cleanliness and organization in dining areas consistently.
Front of House Manager
Gator Dockside
Jacksonville
03.2014 - 12.2019
- Trained and supervised staff to uphold high service standards.
- Coordinated events and large group reservations to ensure seamless operations.
- Implemented training programs that enhanced employee performance.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Developed schedules optimizing staffing during peak hours.
- Maintained cleanliness and organization in dining areas consistently.
- Managed daily restaurant operations, focusing on quality and customer expectations.
- Directed front-of-house operations to provide positive guest experiences through attentive service.
Assistant General Manager
IHOP
Jacksonville
09.2007 - 03.2014
- Led daily operations and staff management to optimize restaurant efficiency.
- Coordinated employee schedules, ensuring comprehensive staffing coverage.
- Implemented training for new hires on food safety protocols.
- Oversaw cash handling procedures, maintaining financial accuracy.
- Facilitated communication between kitchen and front-of-house teams.
- Monitored inventory levels, placing supply orders as required.
- Resolved customer complaints to enhance satisfaction.
- Conducted interviews with prospective candidates during recruitment.
Education
High School Diploma -
Orange Park High School
Orange Park12.2006
Skills
- Staff training
- Financial accuracy
- Customer service
- Inventory management
- Operations optimization
- Event coordination
Timeline
Assistant General Manager
Sugar Factory
12.2025 - Current
Front of House Manager
Carolina Ale House
02.2020 - 11.2025
Front of House Manager
Gator Dockside
03.2014 - 12.2019
Assistant General Manager
IHOP
09.2007 - 03.2014
High School Diploma -
Orange Park High School