Open To Work
Clarence McMiller
New Orleans
Work Preference
Summary
Detail-oriented Case Manager and Safety Professional with expertise in managing diverse caseloads and implementing safety programs. Ensures compliance with organizational and regulatory standards through thorough assessments and resource coordination. Conducts incident investigations and delivers education and support to clients and employees. Builds strong relationships with stakeholders to identify risks and develop effective safety solutions that enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager / Pre Trial Intake Specialist
New Orleans Criminal District Court
New Orleans
04.2025 - Current
- Managed case files and documentation for criminal proceedings efficiently.
- Coordinated with legal teams to ensure timely case preparation and hearings.
- Assessed client needs and provided appropriate resources and referrals.
- Monitored compliance with court orders and provided updates to the court.
- Facilitated communication between clients, attorneys, and court personnel effectively.
Senior Life Guard
New Orleans Recreation Department
New Orleans
06.2018 - 08.2024
- Managed all legally and internally required certifications for first aid and CPR competencies
- Maintained fitness level, completing all prescribed skill tests for strength, swimming proficiency, and endurance
- Enforced policies relating to safety and sanitation according to facility rules and guidelines
- Managed emergency situations with professionalism and efficiency, coordinating resources and personnel to address incidents quickly and minimize risk to swimmers or staff.
- Increased guest satisfaction by addressing concerns promptly and professionally, demonstrating exceptional customer service skills.
Valet
PMC/Watermark
Baton Rouge
01.2021 - 02.2024
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Package Handler
United Parcel Service, UPS
New Orleans
11.2019 - 01.2020
- Sorted packages for accurate delivery to designated routes.
- Loaded and unloaded delivery trucks with precision and care.
- Inspected packages for damage before processing and shipment.
- Operated conveyor belts to ensure efficient package movement.
Lifeguard
New Orleans Recreation Department
New Orleans
06.2017 - 08.2017
- Performed operational inspections on water-safety equipment to maintain reliability in event of emergency
- Enforced regulatory and organizational policy governing user safety
- Kept facilities clean, orderly and well-stocked for expected needs
- Explained rules governing swimming session to students
Bakery Worker
Adrian's Bakery
New Orleans
05.2016 - 07.2016
- Operated ovens and mixers to ensure consistent product quality.
- Ensured cleanliness and organization of baking area to promote safe and efficient operations.
- Collaborated with team members to streamline production processes and enhance workflow.
- Oversaw inventory of ingredients and supplies to ensure availability for daily baking needs.
Education
Bachelor of Science - Criminal Justice
Southern University
Baton Rouge, LA12-2024
High School Diploma -
St. Augustine High School
New Orleans, Louisiana05-2018
Skills
- Crisis intervention
- Client advocacy
- Compliance monitoring
- Case documentation
- Rule enforcement
- Risk assessment
- Safety adherence
- Standards compliance
- Customer service excellence
- Problem solving
- Multitasking
- Team collaboration
- Adaptability under pressure
- Effective communication
- Inventory management
- Construction safety
- Construction safety practices
- Safety consciousness
Affiliations
- Kappa Alpha Psi Fraternity, Inc.
Certification
- CPR
- OSHA 10 30 510
Languages
Spanish
Limited
Timeline
Case Manager / Pre Trial Intake Specialist
New Orleans Criminal District Court
04.2025 - Current
Valet
PMC/Watermark
01.2021 - 02.2024
Package Handler
United Parcel Service, UPS
11.2019 - 01.2020
Senior Life Guard
New Orleans Recreation Department
06.2018 - 08.2024
Lifeguard
New Orleans Recreation Department
06.2017 - 08.2017
Bakery Worker
Adrian's Bakery
05.2016 - 07.2016
Bachelor of Science - Criminal Justice
Southern University
High School Diploma -
St. Augustine High School