Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operationally needs.
Overview
18
18
years of professional experience
Work History
Transportation Security Administration Manager
TSM
Long Beach, CA
07.2007 - 04.2015
Serves as initial contact point for stakeholders (e.g., airline representatives, Emergency Preparedness Committee, City Operation Staff, Regulatory Inspectors) on screening-related issues
Manages and supports collection of various performance metrics (e.g., monthly audits) to identify vulnerabilities, areas in need of process improvement, and inefficiencies in operational matrix
Monitors screening procedures of 90 officers per day to ensure employee compliance with all standard operating procedures and operational/management directives
Behavior Detection Manager)
Transportation Security Administration
Long Beach, CA
11.2007 - 04.2009
Perform range of supervisory human resources functions including, but not limited to: Serve as rating or reviewing official for performance appraisal purposes; approve or recommend awards and projects to direct reports.
Provide subject matter expertise; mentor team with 10 employees regarding falling under program purview; and help to expand employee knowledge and capabilities to best serve customers and stakeholders and maintain safety
Assessed behaviors of multiple travelers simultaneously and used programmatic information to analyze whether elevated suspicion exists that may indicate potential for criminal and terrorist activity
Screening Officer)
Transportation Security Administration
Los Angeles, CA
11.2003 - 11.2007
Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction keeping millions of passengers safe each year.
Military Police Officer
United States Air Force
Edwards, CA
05.1998 - 11.2002
Enforced standards of conduct, discipline, and adherence to laws and directives
Supervised 24-hour police operation investigating civil disturbances on base.
Manned base entry points, provided force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas
Education
Bachelor of Arts - Human Resources Management
California State University Long Beach
Long Beach, CA
05.2022
Associate of Business Administration - Science Business Administration
Cerritos Community College
Norwalk, CA
03.2020
Skills
Staff Management
Strategic planning
Coaching and mentoring
Operations management
Project Management
Additional Information
Air Force Achievement Award
Timeline
Behavior Detection Manager)
Transportation Security Administration
11.2007 - 04.2009
Transportation Security Administration Manager
TSM
07.2007 - 04.2015
Screening Officer)
Transportation Security Administration
11.2003 - 11.2007
Military Police Officer
United States Air Force
05.1998 - 11.2002
Bachelor of Arts - Human Resources Management
California State University Long Beach
Associate of Business Administration - Science Business Administration