Clarence Villaverde
New York,NY
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
8
8
years of professional experience
Work History
Barista
Gregorys Coffee
Manhattan, New York
06.2024 - Current
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Received and accurately processed customer payments.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Retail Sales Consultant
FedEx Office
New York, NY
04.2022 - 06.2024
- Trained and on-boarded new employees
- Maintained inventory on sales floor
- Production experience
- Shipping experience
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Utilized strong customer service skills to meet and exceed sales goals%.
Retail Sales Associate
Adidas
Manhattan, NY
06.2021 - 04.2022
- Front desk greeting/ concierge
- Product management
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Cross-sold products to boost overall sales purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
Sales Associate
JD Sports Fashion
Manhattan, NY
10.2020 - 06.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assessed customer needs to provide assistance and information on product features.
Sales Associate
Footlocker
Manhattan, NY
06.2019 - 10.2020
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Adhered to company initiatives and achieved established goals.
- Trained new team members in cash register operation, stock procedures and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
Crew Member
Mcdonalds
Brooklyn, NY
06.2017 - 06.2019
- Assembling the food on both table and screen
- Maintenance experience.
- Interacted pleasantly with guests to deliver quality customer service
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
John Jay School For Law
06.2018
Some College (No Degree) -
Cuny York College
Skills
- Decision Making
- Team Collaboration
- Reliable and Responsible
- Inventory Management
- Data Entry
- Problem Solving
- Computer Proficiency and Microsoft Office
- Engaging with Diverse Customers
Timeline
Barista
Gregorys Coffee
06.2024 - Current
Retail Sales Consultant
FedEx Office
04.2022 - 06.2024
Retail Sales Associate
Adidas
06.2021 - 04.2022
Sales Associate
JD Sports Fashion
10.2020 - 06.2021
Sales Associate
Footlocker
06.2019 - 10.2020
Crew Member
Mcdonalds
06.2017 - 06.2019
High School Diploma -
John Jay School For Law
Some College (No Degree) -
Cuny York College